Understanding and Troubleshooting QuickBooks Keeps Crashing

Sometimes you may notice that QuickBooks keeps crashing intermittently and prevents you from performing accounting operations. So we have prepared this blog for you, in which you will see the causes and solutions. If we look at the reasons, then we can consider a damaged company file, network connectivity issues, and the use of a low-end PC among them. Furthermore, if the software itself is partially or incompletely installed on your computer, this can also make QB work sluggishly. This issue mainly appears when you try to email a big report, randomly start working on transactions, choose different centres to work, or when working in the Report Center.

To get out of this problem, take a long jump into the page and explore the solutions given.

If you are still unable to restore QB performance, seek professional assistance. Give a call 1.855.738.2784 and talk to our best QB team.

Know the Reasons Why QB Keeps Crashing and Malfunctions

Take a look at the following to understand the reasons that might be responsible for why QuickBooks keeps crashing.

1. It might be due to a damaged company file.
2. The problem can occur if the software is not installed properly or has been partially installed.
3. Such problems may occur due to network connectivity issues.
4. You can get into this problem due to a damaged QBWuser.ini file.
5. It can be due to the use of a low-end PC.
6. These causes can further lead you to encounter QuickBooks error 3008.

Practical Ways to Overcome QuickBooks Keeps Crashing

If you have read the section above, let's move on to the solutions that you can use to eliminate the problem.

Method 1: Set up the firewall manually

1. Open the Start menu.
2. Search for Windows Firewall and open it.
3. Choose Advanced settings.
4. Now, right-click on the Inbound Rules.
5. Choose New Rule.
6. Tap on the Port option.
7. Click Next.
8. Ensure that the TCP option is chosen.
9. Hover over the Specific local ports field.
10. Enter the port number according to the QB version you have:
    • QuickBooks Desktop 2020 and later: 8019, XXXXX.
    • QuickBooks Desktop 2019: 8019, XXXXX.
    • QuickBooks Desktop 2018: 8019, 56728, 55378-55382.
    • QuickBooks Desktop 2017: 8019, 56727, 55373-55377.
11. After you enter the port number, click Next.
12. Choose Allow the Connection, followed by Next.
13. Ensure that all the profiles are marked.
14. Choose Next and create a rule and name it "QBPorts(year)."
15. When it is done, choose Finish.
16. Follow the steps again to create Inbound Rules, but in step 4, choose Outbound Rules instead of Inbound Rules.
17. Open QBDT and switch to multi-user mode.

Method 2: Run QB File Doctor

1. Open the Tool Hub in the first place.
2. Click on the Company File Issues.
3. Choose Run QuickBooks File Doctor, and if you don't see this option, go to the search box and type QuickBooks File Doctor to open it manually.
4. Hover over the company file dropdown.
5. Pick the company file to repair.
6. Tap on the Browse option and search for it if you can't find the company file in the dropdown.
7. Choose the Check your file and network option.
8. Click on the Continue option.
9. Enter the QB admin password.
10. Tap Next. 

Wrapping It Up

By the end of the blog, we can see that experts have suggested a few solutions to resolve the issue of QuickBooks keeps crashing. In addition, to help you better understand the problem, you are also given a segment about its causes. To get further information, you must connect with the QB experts. Dial 1.855.738.2784 to talk to them.

Recommended Reading: QuickBooks Error Code 1603, How to Fix it?