The application comes with a POS tool designed for store and distribution chain businesses to manage their records. When you are working on the customer/vendor name or list, you may encounter QuickBooks Status code 3170 on your device if you try to edit them.
You may get an error message on your screen showing, "Error Message: [QODBC] Error: 3170 – There was an error when modifying a data extension named 'Sent to FS'. It can be caused by duplicate customer names. Understand the issue in detail and look for proper resolutions.
What Leads to Error 3170 in QuickBooks Point of Sale?
You should be aware of the root causes that trigger error code 3170 in QuickBooks Desktop Point of Sale:
- The application crashes while operating the QB point of sale
- You are using an outdated version of the QB point of sale application
- Third-party application launching in the background
Also read:- QuickBooks Error 2308 occurs during installation when files are missing or corrupted, blocking proper setup and software functionality.
Fixes You Can Try to Resolve the QuickBooks Status Code 3170
Make sure to go through the resolutions we have discussed below, as it will allow you to fix all the status code 3170 in QBDT:
Method 1: Use the verify and rebuild data integrity tool
- To begin the procedure, you need to close all the applications or programs running in the background related to QB application
- Relaunch the QBDT application > go to the File tab > pick Utilities
- Hit on the Verify Data menu > if you get to see a notification message stating "Your data has lost integrity", > continue to Rebuild data to correct the issue
- Proceed towards the File menu again > pick Utilities > Rebuild Data tool
- Now, confirm to create a backup of your company file
- You have to wait for a minute till the backup procedure is finished so that you can start the Rebuild Utility Tool
- Hit OK if Rebuild has completed
Method 2: Launch the Quick Fix My File Tool
- Start by opening the QuickBooks Tool Hub > proceed to the Company File Issues tab
- Select the Quick Fix My File Tool > hit OK to complete the procedure
Method 3: Then, launch the QB File Doctor Tool
- Open the QuickBooks Tool Hub again > go to the Company File Issues tab
- Select the company file you want to fix from the scroll-down option
- But if you can't see the file, you need to pick Browser > check the file
- Pick Check your file option > choose Continue
- Finally, mention your QB admin password > pick Next
Method 4: Check the activity log
- Go to the Customers tab > click on the Customer list
- Right-click on a column header > hit Customize Column > click on the QuickBooks application Status
- Check the status of any name that shows Not Posting or Error Status
- Now, repeat the procedure for the Vendor list > go through the 2 points to edit the customer and vendor name
Method 5: Modify the customer/ Vendor name
- Proceed to the Customers > Customer Center/Vendors, and after that, Vendor Center
- Then, right-click on the name that is mentioned > pick the Edit option
- After that, add a '1' digit after the name
- Finally, click on the OK button > launch the financial exchange
Helpful Resource:- QuickBooks Error 15222 appears when digital signature verification fails during updates, preventing payroll or product updates from completing successfully.
QuickBooks Status Code 3170 – Frequently Asked Questions
What is QuickBooks Status Code 3170?
- QuickBooks Status Code 3170 is an error that occurs during payroll updates or while processing online transactions. It usually indicates a communication issue between QuickBooks and the payroll or financial servers, preventing successful update verification and blocking certain payroll functionalities.
Why does QuickBooks Status Code 3170 appear?
- This error commonly appears due to outdated QuickBooks software, incorrect system date and time, or issues with internet connectivity. It can also be triggered when firewall or antivirus settings block QuickBooks from accessing secure payroll servers.
Does QuickBooks Status Code 3170 affect payroll calculations?
- While the error prevents downloading the latest payroll updates, previously processed payroll entries generally remain intact. However, new updates, tax table downloads, or employee data synchronization may be delayed until the issue is resolved.
Can internet connectivity issues trigger Status Code 3170?
- Yes, unstable or slow internet connections can disrupt secure communication between QuickBooks and payroll servers. Even minor interruptions can prevent update verification, resulting in Status Code 3170 during payroll processes.
Are firewall or antivirus settings responsible for this error?
- Overly restrictive firewall or antivirus configurations can block QuickBooks from connecting to payroll servers. Adjusting permissions and allowing QuickBooks access through security software often resolves this status code efficiently.
Does outdated QuickBooks software cause Status Code 3170?
- Using an outdated QuickBooks version may cause compatibility issues with payroll servers and security protocols. Updating to the latest QuickBooks release ensures proper synchronization and reduces the risk of encountering Status Code 3170.
Can incorrect system date and time trigger this error?
- Yes, if the system's date or time is incorrect, QuickBooks may fail to authenticate with payroll servers, leading to Status Code 3170. Verifying and correcting the system date and time can fix the problem immediately.
Is QuickBooks Status Code 3170 related to company file corruption?
- No, this error is typically linked to communication and update issues rather than company file corruption. Existing financial and payroll data remain safe and unaffected while troubleshooting the error.
Can multiple failed update attempts cause Status Code 3170?
- Repeated unsuccessful attempts to download payroll updates can temporarily trigger this status code. Ensuring stable connectivity, correct credentials, and proper system configuration helps prevent repeated failures.
Does this error occur during automatic updates or manual downloads?
- QuickBooks Status Code 3170 can appear in both automatic and manual update attempts. Any process requiring secure communication with payroll servers may be affected if system, network, or software configurations are not aligned.
Is QuickBooks Status Code 3170 permanent?
- No, this error is usually temporary. Once internet connectivity, firewall permissions, system time, or software updates are addressed, QuickBooks resumes normal payroll updates without long-term issues.
How can I prevent QuickBooks Status Code 3170 in the future?
- Keeping QuickBooks updated, verifying system date and time, maintaining stable internet connections, and configuring firewall and antivirus settings properly can prevent this error. Regular maintenance ensures smooth payroll updates and uninterrupted accounting operations.
Conclusion
In this, we have tried to cover and mention all the outlined information that will help you to rectify the QuickBooks status code 3170 on your device. Dial +1(855)-510-6487 seeks the experts' guidelines and help as they are available to guide you 24/7.