There can be times when you can't install QuickBooks due to several reasons, and instead receive random prompts while doing so. The message states, "Sorry, we need to verify your subscription before installing QuickBooks Desktop." The reasons responsible for it are a damaged or corrupt .NET Framework, an expired QuickBooks subscription, and firewall restrictions.
Consequently, this can further block processes you need to run QuickBooks. Additionally, you can also face issues in installing the .NET Framework. So, delve into the page and explore the methods given by the experts.
We know resolving such issues can be irritating. That's why we advise you to talk to an expert about your problem and get that fixed by them. Dial 1.855.888.3080 to connect.
Possible Causes Behind Subscription Issues in QBDT
The following can be some reasons why you receive a prompt saying "Sorry we need to verify your subscription QuickBooks."
- It might be due to issues with the Windows user or a third-party app.
- One reason can be a damaged or corrupted .NET Framework.
- An expired QB subscription can also cause it.
Methods to Resolve Sorry, We Need To Verify Your Subscription Before Installing QuickBooks Desktop
Take the following solutions into consideration and get your QB back in working order. See how:
Method 1: Reset Internet Options settings
- Open the Start menu.
- In the dialog box, search for Internet Options and open it.
- If you can't see the menu bar, press ALT on the keyboard.
- Hover over the Advanced tab.
- Choose Reset or Restore Defaults.
- Click on Apply> OK.
Method 2: Run the QuickBooks Install Diagnostic Tool
- Open the QB Tool Hub.
- Go to the Installation Issues option.
- Tap on QuickBooks Install Diagnostic Tool and wait for 20 minutes to let the tool complete repairing.
- Now, start QBDT and open the data file.
Recommended to read: Why can't QuickBooks find my company file?
Method 3: Disable firewall and antivirus software
- Go to the Start menu.
- Search for Windows Security and hit OK.
- After this, click on Firewall and Network Protection.
- Tap on the network type that is currently active (e.g., Private, Public, or Domain network).
- Disable the Microsoft Defender Firewall.
- If you receive any prompts from User Account Control, confirm the changes.
- Now, you need to disable your antivirus software. Remember, you may need certain rights to make changes to your antivirus software. You might fail to disable it.
- Locate the third-party antivirus icon in the system.
- Right-click on the icon and choose Disable.
Method 4: Install certificates
Using Google Chrome:
- Head to https://ratable.qbdt.intuit.com.
- Hover over the address bar and choose the padlock symbol.
- Choose View Certificates.
- Head over to the Certification Path tab.
- In this step, you need to tap on the Symantec Class 3 Secure Server CA – G4 item.
- Move to the View Certificate tab.
- Choose Install Certificate.
- This will open the Certificate Import wizard. Go through the default options to import.
- When you see the window saying successful import, choose OK.
- Close the certificate window.
- Try to install or update again.
Using Internet Options:
- Open the Start menu.
- Search for Tools and open Internet Options.
- Click on the Content tab.
- Choose Certificates.
- After this, you are required to click on Intermediate Certification Authorities.
- Look for Symantec Class 3 Server CA - G4 and select it.
- Now, you need to tap on the View Certificate option, followed by Install.
- Try to install or update again.
Summing It Up
After you read the entire blog, we hope that you will know the possible origins of why you receive a random prompt saying "Sorry, we need to verify your subscription before installing QuickBooks Desktop." Moreover, this blog covers up to three practical ways to overcome this issue. If you are still stuck and want professional help, give a call to 1.855.888.3080 and discuss your concerns with QB Pro Advisors.
You may also read: Get Rid of QuickBooks Error 1642 in Just 5 Minutes