Top 4 Ways To Rectify QuickBooks Error Code 15215

You may encounter QuickBooks error code 15215 when downloading payroll or QB updates. You can see this issue on your screen without following the message:

Error 15215: Unable to verify digital signature.

If we talk about the reasons that might contribute to it, they include a virus attack on the system, third-party applications, or not using QB as a Windows administrative account. However, you don't need to worry about troubleshooting. Simply, dive deep into the page and explore the various methods given by the experts.

However, if you find it challenging to resolve, don't hesitate to consult a professional for help. Dial 1.855.888.3080 to connect.

Potential Factors Behind QB Error 15215

The following are the various factors that might contribute to the occurrence of QuickBooks error 15215.

• It can occur due to malware or a virus infection.
• The problem occurs if you are not running QB using a Windows administrative account.
• A third-party firewall application can prevent QB from connecting to the internet.

Quick Fixes and Solutions for QuickBooks Error Code 15215

After you have known the root causes of the problem, let's dive into the section and implement the solutions mentioned:

Fix 1: Verify date and time settings

• First, you need to right-click on the clock displayed in the bottom-right corner of the screen.
• Now, you need to click on Adjust Date/Time.
• Make sure that the Set time automatically and Set time zone automatically options are both toggled ON.
• If you find that the date and time are incorrect, correct them and then restart your computer.

Fix 2: Manually install the digital signature

• To begin, close the QB application and locate the file, head to the QB installation folder C:\Program Files (x86)\Intuit\QuickBooks [Year]
• Look for the executable file named QBW32.exe.
• Install the certificate:
• Here, you need to right-click on QBW32.exe and choose Properties.
• Now, you will have to click on the Digital Signatures tab.
• Choose Intuit Inc. from the signature list.
• Click Details and hover over the Digital Signature Details window.
• Choose View Certificate.
• Now, in the Certificate window, choose Install Certificate.
• Follow the guidelines and choose Next.
• Later, you need to click on Finish.
• Restart your computer and open QB.

Recommended to read: Where do I find the QuickBooks Migration Tool?

Fix 3: Restart Windows in Selective Startup Mode

• Close the QB program and open the Run window. To open the Run command, you need to press Win+R.
• In the search space, type "msconfig" and hit OK.
• Hover over the System Configuration utility and then Selective Startup and unmark the Load Startup Items.
• Click OK and restart your computer.
• Open QB and try to update the tax table.
• When the update is successful, choose Normal Startup.
• Choose OK and restart your computer.
• Visit Microsoft's website for clean boot instructions.

Fix 4: Verify QB File Copy Service is running

• Press Win+R and hit Enter.
• In the Services list, go to the QuickBooks File Copy Service.
• Ensure that the Startup type is manual or automatic, depending on your version.
• The status should be running.
• If it is not running, choose Start.
• Finally, try to update again.

Final Thoughts

We hope that the solutions given are effective and can help you resolve QuickBooks error code 15215. Also, to understand the problem, you are given a list of common factors behind it. If you are still stuck and want professionals to guide you, give 1.855.888.3080 a call and connect with an expert.

You may also read: A Guide to Fix 'Save And Close Button is Missing in QuickBooks Desktop' Issue