A Course of Action to Fix QuickBooks Error Code 05396-40000

While you attempt to set up payroll or add a new tax rate, QuickBooks error code 05396-40000 is prone to hampering this process. The error might be received in the form of a message stating that the storage category map is invalid. This occurs when one or more employees have the same name on the payroll list.

Consequently, this leads to a system crash, preventing you from setting up payroll. To get rid of this instantly, read the blog to the end until you get the solution that satisfies your condition. 

Since this is not a common error, you might face difficulties resolving it, so opting for an advisor is a good idea. Give a ring to 855–542–9309 and let them help you fix it. They are experienced and know these things better.

Reasons Behind the QuickBooks Error Message 05396 40000

Let's have a look at the reasons that might be causing this error:

• An outdated QuickBooks or payroll tax table.
• Damaged company files.
• Matched employees' names.
• Table duplicacy with the same name.
• Corrupted Windows Operating System.
• The local tax file contains incorrect employee details.

Technical Fixes to Overcome QuickBooks Error Code 05396-40000

Follow the given steps accordingly to get rid of the error you are facing. Let me give you a walk-through of the steps:

Step 1: Find the error message

To implement solutions, first you need to understand the warning message and find the specific error code.

• Have a look at the error message.
• Tap the View Report link.
• Double-click ReportHeader.xml.
• Press CTRL+F to launch the search field.
• Write Exception String 0 in each field.

Step 2: Fix the error

If the message you find on the screen resembles this: Item has already been added. Key in dictionary: "[Vendor or payroll item name]" Key being added

• Choose Vendors.
• Click Vendor Center or select Items.
• Next, tap Payroll Item List.
• Now, you need to look for the Vendor or Payroll item name listed in the error message. If there is more than one item, directly jump to step 6; otherwise, look at the next step.
• Pick Show Inactives. By this, you will be able to see duplicate items.
• You may delete this item, but if it has been used before in any transaction, this option doesn't exist. But you can edit and rename it and save it.

The Last Word

The QuickBooks error code 05396 40000 issue is from one of the 00000 XXXXX series errors that occur when setting up payroll or adding new tax rates. But before you resolve it, have a deep understanding of it that would make the resolution easy. Although there could be multiple reasons triggering this, a duplicate employee's name in the payroll list plays a major role in causing it.

You may also read: A Comprehensive Overview: QuickBooks Desktop Tool Hub