The QuickBooks error 15311 can occur primarily during two situations. The first one is while you are downloading the payroll tax table to the latest releases, and the other is when you are in the process of downloading and installing the QuickBooks Desktop. It can be quite problematic, as being unable to perform either of the steps can hamper your day-to-day work. Thus, in this article, we have focused on the reasons for the issue and, later, explained some effective debugging methods. Go through it completely. 

If you are experiencing the QuickBooks installation error 15311, seek immediate assistance from one of our experienced professionals by calling 1.855.738.2784.

Why Do You Come Across the Payroll Update Error 15311 in QuickBooks?

In this section of the article, we will focus on the reasons that trigger the issue-

  1. One of the causes for the error could be that you have installed a digital signature certificate for your QuickBooks application.
  2. There might be a need to register your QuickBooks again, and if you have not done that, then there is a chance of receiving such a glitch.

Also Recommended: What is Error Code 12002 in QuickBooks?

How to Get Rid of the QuickBooks Desktop Error Message 15311?

If you are repeatedly trying out various steps to completely remove the issue but are unable to fix it, go through the methods mentioned further in this blog-

Solution 1: Verify and install the QuickBooks Desktop Digital Signature Certificate

  1. After quitting the QuickBooks program, search for the QBW32.exe file.
  2. If you cannot find it, the path is as follows: C:\Program Files\Intuit\QuickBooks.
  3. Once you find it, right-click on the file and click on the Properties option.
  4. In the Properties window, move towards the Digital Signature tab, and from the list, mark Intuit, Inc..
  5. By hitting Details, you go to the Digital Signature Details window, where you must choose View Certificate.
  6. Now, from the Certificate window, tap Install Certificate.
  7. After that, you are required to tap on the Next button till you see Finish.
  8. Once you hit Finish, reboot your computer device and then start QuickBooks Desktop.

Solution 2: Re-register your QuickBooks files using the Reboot.bat batch file

  1. If you are using the QuickBooks program, close it.
  2. Now, go to your QuickBooks Desktop icon and right-click on it to access the Properties window.
  3. You are required to click Open File Location to directly move to the QuickBooks installation folder.
  4. You must be able to view the Windows hidden files and folders.
  5. From the list of files, search for the Reboot.bat file and right-click on it to choose the Run as Administrator option.
  6. After the files are registered, all QuickBooks files will be registered again, and the command prompt window will automatically close.
  7. In the end, run your QuickBooks Desktop.

As we come to an end, we hope that after reading this blog on QuickBooks error 15311, you have been able to eliminate the issue entirely. In case, even after using these methods, the error keeps displaying, dial 1.855.738.2784 to contact our team of experienced professionals.

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