In essence, QuickBooks error 1402 appears when you are working on a company file, installing QuickBooks Desktop, or opening QuickBooks Desktop.

It also appears when using the damaged QuickBooks payroll accounting program on a Mac running OS X or a Windows computer.

When the program requires a component to function, but it is unavailable because of corrupted Windows files, you may encounter a similar problem.


This error may also appear on your screen if a component required for the QuickBooks application to function is unavailable because of corrupted Windows files.

Couldn't open the key is the error message that appears when this error code occurs. This problem can be caused by a variety of circumstances, which we shall address later in this piece.

We will go into more detail later in this session, but there is a lot more to this specific problem. To better understand it, pay close attention to this section. You can also contact our technical support specialists at +1(855)-738–0359, who will provide you with prompt assistance and guidance.

What Leads to Error Code 1402 in QuickBooks Installation?

QB Error number 1402 could be caused by one or more of the following factors:

  • Your computer's installation is corrupted
  • There was damage to the installation CD
  • improper or incomplete program setup
  • There is no update for Microsoft Windows
How to Troubleshoot QuickBooks Error 1402

You can solve QuickBooks error 1402 by four methods. They include running the QuickBooks Install Diagnostic Tool, updating Windows, repairing damaged Windows components, and installing QuickBooks in safe mode. 

Let's look at these solutions in detail:

Solution 1: Use the QuickBooks Install Diagnostic Tool in the QB Tool Hub

The Install Diagnostic Tool is part of the QuickBooks Tool Hub. You will need to download the QB Tool Hub standalone program version if it is not an integrated tool in your version of QB. The QuickBooks Install Diagnostic tool can help resolve installation-related issues.

To use it, you must take the following actions:

  • Click on Installation Issues after launching QuickBooks Tool Hub
  • After selecting QuickBooks Install Diagnostic Tool, watch for the procedure to finish
  • It could take up to 20 minutes for the tool to finish
  • When the Install Diagnostic Tool process is finished, restart your computer
Solution 2: Update the Windows operating system

QuickBooks Desktop install error 1402 can occasionally be caused by issues with the installation process, often due to outdated Windows. It can be resolved by updating Windows.

The steps you must take are as follows:

  • Click the Start button in Windows
  • Select Update & Security after clicking the Settings icon
  • After selecting the Windows Update button, select Check for Updates
  • Windows will now begin scanning, and the Download and Install now option will show up if there are any updates available
  • After clicking on it, watch for the installation to complete
  • Restart your computer now
  • Try to finish the task that caused the QuickBooks Desktop install problem 1402 after restarting your computer
Solution 3: QuickBooks Desktop should be installed using the Selective Startup Mode

When installing QuickBooks Desktop, a third-party application may cause error 1402. Selective Startup Mode ensures that no other applications can interfere with QBD's installation.

The steps you must take are as follows:

  • To launch the Run window, press Windows + R
  • After entering MSConfig, click OK
  • Selective Startup and Load System Services can be found under the General menu.
  • Select Hide all Microsoft Services from the Services menu
  • Choose Disable all now
  • Uncheck the box labeled Hide all Microsoft services
  • Make sure the Windows Installer box is chosen from the services list
  • Click Restart in the system configuration window after tapping OK
Solution 4: Repair Broken Windows Components Manually

Damaged Windows components can cause QuickBooks error number 1402. Microsoft MSXML and the Microsoft .NET Framework are typically the affected components.

You can fix them by hand by doing the following:

How to Fix the Microsoft .NET Framework

  • Press the Start button on Windows
  • Choose Programs and Features after clicking on the Control Panel
  • Then select Uninstall/Change after selecting Microsoft .NET Framework 4.5
  • Select Repair now, then click Next
  • To complete the repair procedure, follow the on-screen instructions
  • Once the repair process is complete, restart your computer

Fixing Microsoft MSXML

  • Save the msxml.msi installation file in a convenient location after downloading it
  • Navigate to the search area after pressing the Windows Start button
  • Press Enter after entering msiexec.exe /forum %userprofile%\desktop\msxml.msi.
  • Try installing QBD once more now

You should also know:- Resolve QuickBooks Automatic Backup Not Working: 4 Solutions

Conclusion

Once you are familiar with the correct steps, issue 1402 in QuickBooks can be easily fixed. Hopefully, this section has helped you resolve your specific problem successfully.

In the unlikely event that you encounter any issues, contact us at our toll-free customer service number, +1(855)-738–0359, and our qualified QuickBooks specialists will make sure to address all of your questions promptly.

Frequently Asked Questions About QuickBooks Error 1402

What is QuickBooks Error 1402?

  • QuickBooks Error 1402 occurs when the installation process can't access certain registry keys. It usually appears while installing or updating QuickBooks Desktop.

Why does Error 1402 appear during installation?

  • This error often happens due to missing or damaged Windows components, permission issues, or third-party software blocking the installer.

Is QuickBooks Error 1402 related to Windows settings?

  • Yes, in most cases, this error is directly related to Windows registry permissions or issues with Microsoft .NET Framework, MSXML, or C++ components.

Can antivirus software cause Error 1402 in QuickBooks?

  • Yes, third-party antivirus or security software can block the installer from accessing required registry keys, leading to Error 1402.

How do I fix QuickBooks Error 1402 manually?

  • You can fix it by repairing or reinstalling Microsoft components, updating Windows, and running the installer with admin privileges.

Is it safe to edit the Windows registry to fix Error 1402?

  • Editing the registry should be done with extreme caution. It's recommended only if you're experienced or working under expert guidance.

Will reinstalling QuickBooks fix Error 1402?

  • Reinstalling might fix the issue if it's caused by a corrupt installation, but registry issues must be resolved first for a clean install.

Should I contact support for QuickBooks Error 1402?

  • Yes, if the error persists, it's best to contact QuickBooks support at +1(855)-738–0359 for guided troubleshooting and professional help.