An error that you may encounter when attempting to access files stored on different devices is QuickBooks error code H505. This is one of the H series errors that indicates a problem with the company's hosting settings. It could occur due to firewall settings that block communication, damaged or missing .nd files, incorrect DNS settings, or other issues. Moreover, it can also get triggered when the database server manager fails to scan the files or folders.
To address such an issue, you have been provided with a set of expert-proven solutions. With this, you are also given a list of factors that cause it to have a clear understanding of the problem. Delve deep into the blog and implement the solutions carefully.
Getting QuickBooks error code H505 is not rare. If you are tired of resolving it and still can't resolve it, dial 855-888-3080 and ask experts to assist you.
Exploring the Source of the Error H505 in QuickBooks
To understand the factors that contribute to QuickBooks error H505, you are provided with this segment, which clearly outlines them.
- Due to firewall settings, communication between the software and the company files is blocked.
- The reason behind this error is a damaged or missing .nd file.
- QuickBooks fails to trace the IP address of the computer.
- Incorrect DNS settings.
- The Database Server is unable to scan the files or folders located on the server.
- Due to incorrect hosting configuration.
- Because the QuickBooks DBXX service is not running.
3 Strategies for Rectifying QuickBooks Error Code H505
Let me take you to the solutions that you can implement to get rid of QuickBooks error code H505 effectively.
Recommended to read: What is the runtime error 3008 in QuickBooks?
Solution 1: Fix damaged .ND file
- Head over to the folder that keeps your company files.
- Locate the network data file whose extension is .ND.
- Right-click on this file now.
- Choose Rename and append .OLD in the file name.
Solution 2: Repair the firewall with the help of QB Database Server Manager
- Visit the Intuit official website and get the latest QuickBooks Tool Hub.
- Follow the steps to install the tool hub and later double-click on its icon to open it.
- After this, you are requested to tap on Network Issues and click QuickBooks Database Server Manager.
- Hover over the company files and click Browse, select your file.
- Now, choose Start Scan.
- Using the Database Server Manager will give you permission to access all workstations.
- Tap Close when it is done.
Solution 3: Check the host multi-user mode setting on the workstation and server
On workstation
- Launch QB on the workstation that shows the error.
- Go to the QuickBooks Home window and click on the File menu.
- Choose Utilities, and if you encounter the message that says "Stop hosting multi-user access", click on it.
- Restart the computer and use multi-user mode.
On server
- Launch QB but not the company file.
- Go to the File menu.
- Click on Utility.
- If you see a message resembling "Host multi-user access" text, click on it.
- In case the option says Stop hosting multi-user access, ignore it.
Parting Thoughts
To summarize this blog, we can say that QuickBooks error code H505 is a hosting issue that you may encounter while accessing the files present on another device. To make access easy and error-free, we have suggested some resolutions that can help you eliminate error H505. To know more about it, give a ring to 855-888-3080 and interact with our certified experts.
You may also read: Get Rid of QuickBooks Error Code 6155 Once & for All