All there is to learn about QuickBooks Has Stopped Working

Just because QuickBooks has stopped working, you are unable to utilize its features. There could be a number of reasons why you have gotten stuck in this situation. A long company file name, a missing or damaged QBWUSER.ini file, and a corrupted hard drive are some factors that could be taken into consideration for causing this trouble.

Additionally, it can also take place if the Operating System is damaged. Therefore, we have conducted an exhaustive investigation and compiled this blog for you. You should definitely go through each section to have a clear understanding of why QuickBooks is not responding and how to fix it.

If you have any doubts that make you think of the failure in troubleshooting the 'QuickBooks has stopped working' issue, don't wait; connect directly with our dedicated support team at 1.855.738.2784.

Common Causes You Should Know Why QuickBooks Has Stopped Working

Several reasons might be responsible for the occurrence of this issue. Some of them are here. So, let's have a look:

1. Due to a damaged Windows Operating System.
2. The reason could be a damaged QB installation of the Desktop itself or the program files.
3. If the company file name is long, it may lead to such an issue.
4. A damaged or missing QBWUSER.INI file can also be a reason for this trouble.
5. Another reason could be a corrupted hard drive.

Instant Fixes You Can Implement to Repair QuickBooks If It Stops Working

The following are three resolutions that you should implement accordingly to get rid of this issue. See how the steps need to be taken:

Method 1: Run QuickBooks Install Diagnostic Tool

1. The very first step is to install QuickBooks Tool Hub.
2. Next, close the applications that are running in the background.
3. Open QBDT by double-clicking on its icon.
4. Choosethe Program Installation tab.
5. Pick the QuickBooks Install Diagnostic Tool option, and after clicking this, you need to wait for at least 20 minutes, as it might take some time to repair.
6. Restart your computer after it is done fixing your problems.
7. Open QB again.

Method 2: Run Quick Fix My Program

1. Open QuickBooks Tool Hub.
2. Choose the Program Problems option.
3. Tap on the Quick Fix My Program.
4. Start QuickBooks Desktop.
5. Open your data file. 

Method 3: Rename the QBWUSER.ini file

As mentioned, the error might be due to a damaged or missing QBWUSER.ini file. So, you need to rename it to fix the issue.

1. Locate the folder where you have kept your QBWUSER.ini file. Users[Your user name]AppDataLocalIntuitQuickBooks [year]
2. Right-click the QBWUSER.ini file.
3. Choose Rename.
4. Append. old and it should look like (QBWUSER.ini.old).
5. Also, you need to rename the EntitlementDataStore.ecml file.
6. Open the QuickBooks Desktop again.

Parting Thoughts

We hope that you now understand why QuickBooks has stopped working and, if so, how to address this issue. The reasons that might have contributed to the occurrence of this issue are already mentioned in the above section of this blog, along with the repair methods.

Recommended Reading: QuickBooks Error 15222, How to Fix it?