QuickBooks Error 6190 and 816

 Are you stuck with QuickBooks Error 6190 and 816 and can't access your company file? You're not alone! Thousands of users encounter this frustrating problem while trying to open their company files in multi-user mode. This article will walk you through what the error means, why it happens, and how to fix it like a pro—plus expert help is just a call away at +1-800-223-1608.

What Is QuickBooks Error 6190 and 816?

QuickBooks Error 6190 and 816 is part of the 6000 series of errors that usually point to company file issues. This specific error occurs when one user tries to access the company file but QuickBooks is unable to open it. This can happen in both single-user and multi-user mode. The full error message typically reads:

"QuickBooks was unable to open the company file. It may have been opened by another user. You should ask that user to switch to multi-user mode so you can both use the company file simultaneously."

Still stuck? Don't panic. Call our experts at 1800-223-1608 for immediate assistance.


Why Am I Getting QuickBooks Error 6190 and 816?

Understanding the causes of QuickBooks Error 6190 and 816 helps you fix it faster. Here are the most common reasons:

1. Mismatch Between .QBW and .TLG Files

The .TLG (Transaction Log File) and .QBW (Company File) must be synced. If they are out of sync, QuickBooks throws this error.

2. File Is Locked in Single-User Mode

If another user has opened the file in single-user mode, no other user can access it until it's closed or switched.

3. Damaged or Corrupt Company File

A damaged company file or log file (.TLG) can also result in this error.

4. Improper Hosting Configuration

Multiple systems may have hosting turned ON, which causes conflict in multi-user setup.

5. Network Data (.ND) File Issues

Corrupted or misconfigured .ND (Network Data) files can cause this error while accessing the file over the network.

Having trouble figuring out the root cause? Let certified technicians help! Call +1800-223-1608 now.

How to Fix QuickBooks Error 6190 and 816 – Proven Solutions!

Now let's dive into the step-by-step solutions to resolve QuickBooks Error Code 6190 and 816.

Solution 1: Use QuickBooks File Doctor Tool (Quick Fix!)

The QuickBooks Tool Hub includes the File Doctor utility, specially designed to fix file-related errors.

Steps:

  1. Download the QuickBooks Tool Hub from the official Intuit website.
  2. Open the tool and go to Company File Issues.
  3. Click Run QuickBooks File Doctor.
  4. Browse to your company file.
  5. Choose Check your file and then click Continue.
  6. Enter your Admin credentials and click Next.

This will scan and fix minor file corruption and network issues. Still need help? Dial +1-800-223-1608 for professional support.


Solution 2: Rename .ND and .TLG Files

Corrupted .ND and .TLG files can trigger QuickBooks Error 6190 816.

Steps:

  1. Open the folder that contains your company file.
  2. Locate files with extensions .ND and .TLG (e.g., companyfilename.qbw.nd and companyfilename.qbw.tlg).
  3. Right-click each file and select Rename.
  4. Add .old at the end (e.g., companyfilename.qbw.nd.old).
  5. Reopen QuickBooks and try accessing your file.

If the error persists, don't waste time—call +1800-223-1608 now.


Solution 3: Verify Hosting Settings

Make sure that only the server is hosting the file and not the workstations.

Steps:

  1. Open QuickBooks on each computer.
  2. Go to File > Utilities.
  3. On the server: It should say Host Multi-User Access.
  4. On all other systems: It should say Stop Hosting Multi-User Access – if not, turn it off.

Incorrect hosting is a common cause of this error in multi-user setups. Need help setting it up properly? Call us at 1800-223-1608.


Solution 4: Sync .QBW and .TLG Files Manually

If the QuickBooks File Doctor doesn't work, syncing the files manually might help.

Steps:

  1. Backup your .QBW and .TLG files.
  2. Rename the .TLG file.
  3. Open QuickBooks and the .QBW file. A new synced .TLG file will be created.

Solution 5: Copy File to Local Drive

If you're opening the file from a network, try opening it from a local folder.

Steps:

  1. Copy your company file to your C: drive.
  2. Open QuickBooks and try accessing the file.
  3. If it works, the issue is likely network-related.

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If the above solutions didn't work, it's time to let the pros handle it. Our QuickBooks-certified experts are available 24/7 at 1800-223-1608. We'll resolve the issue remotely in no time!

Frequently Asked Questions (FAQs) 

What is QuickBooks Error Code 6190 and 816?

This error typically appears when there's a conflict between the company file (.QBW) and the transaction log file (.TLG), or if the file is already open in single-user mode on another computer.

Can QuickBooks File Doctor fix error 6190 and 816?

Yes, the File Doctor tool is effective for resolving many file-related issues, including this error. If it fails, manual troubleshooting or expert help at +1800-223-1608 is recommended.

How do I prevent this error from happening again?
  • Keep your QuickBooks updated
  • Always close files properly
  • Avoid having multiple users open the same file in single-user mode
  • Regularly backup your company file

What if my company file is still not opening after these fixes?

If the company file is corrupted beyond repair, you may need advanced data recovery. Call our dedicated recovery team at 1800-223-1608.


Is this error common in QuickBooks Desktop or QuickBooks Online?

Error 6190 and 816 is specific to QuickBooks Desktop and usually occurs in multi-user environments.

 Intuit Official Suggestion

Intuit recommends:

  • Running the latest version of QuickBooks
  • Using QuickBooks Tool Hub
  • Contacting a ProAdvisor if the file doesn't open after troubleshooting

You can always trust our certified team for help—just dial +1-800-223-1608.


Final Words: Fix QuickBooks Error 6190 and 816 Fast!

QuickBooks Error 6190 and 816 can halt your accounting process if not resolved quickly. Thankfully, with tools like the QuickBooks File Doctor, renaming configuration files, and correcting hosting settings, you can usually fix it in a few steps.

However, if you still can't access your data, don't risk file corruption. Contact our support team right away at 1800-223-1608 or +1-800-223-1608 for instant and reliable help.