The Quickbooks company file in use may delay your work when working in Multi-user mode. This issue can be observed when the script in your system encounters problems, such as browser configuration issues, a browser cache that exceeds storage capacity, or corruption. This blog will help you understand script-related problems in QuickBooks better.


Potential Culprits of QuickBooks Script Error

When using QuickBooks and you encounter a QuickBooks script error not responding, you may be confused about the possible reasons. Here are some of them, as mentioned.


  • If any third-party application running in the background is affecting QuickBooks operations.
  • Another user is making changes to the company files.
  • The browser cache folder is out of storage or corrupted.
  • A damaged or Corrupt QuickBooks installation may also lead to this error.
  • The company file is in use, and it may trigger this error.


These are some reasons why you may face this error. Let's now see how to fix the QuickBooks script error.


Troubleshooting Methods for QuickBooks Script Error

To resolve this error, consider the following solutions.

Solution 1: Configure the Firewall Security Settings

Check the Firewall security settings so that if QuickBooks is blocked from internet access, it can be given access to perform tasks.



Solution 2: Turn Off Add-ons in IE to Fix Internet Explorer Settings

Here are the steps to follow to disable the Script Error.


  • Access Internet Explorer and go to Tools.
  • Choose the Internet Options.
  • Select the "Programs" tab, then click on "Add-ons."


Solution 3: Add Intuit as a Trusted Website

Add Intuit as a trusted website in your internet browser settings.


  • On the Start menu, search for "Internet Options."
  • Select Internet Options, then select the Security tab,
  • Tap on "trusted sites" and select the "sites" option.
  • Go to the "add" option and include the website in the zone area.
  • Add Intuit.com as a trusted website.
  • Close the Internet Options window.


Solution 4: Resolve by clearing the cache data


  • Access the Start menu and search for "Internet Options."
  • Select Internet Options.
  • Head over to the General tab.
  • Under the browsing history, hit the delete button.
  • Check all the options in this tab and click Apply.


These are some possible solutions that can be used to tackle this error.


Bottom Line

This blog discusses the QuickBooks script error, which is often related to company file issues. We discussed the causes and troubleshooting methods that can be used to resolve these issues, as well as key aspects to maintain while working to avoid this error.

If you still need help with the QuickBooks script error, you can contact our experts at +1(800) 780-3064.