Learn Why QuickBooks Desktop Crashes and How to Resolve It

Learn Why QuickBooks Desktop Crashes and How to Resolve It

Is your QuickBooks crashing when opening it? While working with this software, you may see it start crashing, freezing, or closing. For instance, when you

Email a large report, work on transactions (sales as invoices and sales orders), run many reports in parallel, work in different centers, or work in the report center.

There are several reasons why QuickBooks Desktop crashes, and some of them are listed below in the next section. The error may appear with a warning message that says: "A problem caused the program to stop working correctly, or Windows is trying to find a solution."

As a result, this would bring the delay in your work and may also decrease the business productivity. To tackle this, you have been provided with a couple of solutions that experts have recommended. Keep reading the blog till the end and implement each step carefully.

Follow the blog to fix the issue that QuickBooks Desktop crashes. If you don't want to do it alone or prefer to get suggestions from professionals, dial 855-888-3080 and connect with an expert.

Understanding the Root Cause of QB Desktop Crashing When Opening

The QB Desktop may start crashing due to the following reasons. Let's see what the causes are:

• Due to a corrupted user.ini file.
• Virus, malware, adware, and spyware can also be responsible for the unexpected crash of QB.
• A damaged company file can cause QB to shut down suddenly.
• Your system firewall treats QuickBooks as a threat and thus clashes with it.
• QuickBooks may crash due to an internet interruption.
• The problem may occur due to an outdated Operating System.
• Due to the conflicts between other applications and QB software.

Fixes You can Try If the QuickBooks Desktop Crashes 

The following methods can be used to resolve the issue that QuickBooks crashes when opening. See what the steps are and how they need to be implemented.

Solution 1: Restart the computer and QuickBooks

• If QuickBooks is crashing when opening, first, you need to tap on the cross button to close it.
• If you are not able to click on the close button, long-press the Power button.
• Restart the computer and go to the Start menu.
• Choose the Control Panel.
• Look for the antivirus program.
• Later, turn on the antivirus if it's responsible for crashing QB.

Solution 2: Rename the Qbuser.ini file

• Head to the system folder of your computer (mainly the C drive).
• Go to the directory folder.
• Search for the .ini file.
• Change the file name to Qbw.ini.old.
• Append .old as an extension of these files.
• Save them after this.
• Renaming .ini files will delete the rundown records. To prevent this, you should open the company file and then rename it.
• Change the name of the DataStore.ecml file.
• Restart the computer.
• Open the QB Desktop again.
• Check if QuickBooks has stopped crashing or shutting down unexpectedly.

The Final Thoughts

Entirely, it has been discussed that there could be many reasons why the QuickBooks Desktop crashes. Some of them have already been mentioned in the above section, along with the solutions to repair them permanently. If you are still unable to fix this, don't hesitate to consult a professional. Give a ring to 855-888-3080 and ask them your queries.

You may also read: Technical Fixes to Overcome QuickBooks Error Code 403