The 12000 series of errors in QuickBooks can arise while updating the application or the payroll feature, and the QuickBooks error 12002 is one of the most common ones in the series. The error code can get triggered due to poor internet connectivity or issues with the internet setup. However, you can use the reasons and solutions provided below to address it once and for all if you're getting the QuickBooks error code 12002.
If you are having trouble understanding the steps to resolve the error message on your own, you can contact us at 1.855.738.2784 to get professional help from our specialized support team.
QuickBooks Desktop Error 12002: Possible Scenarios and Causes
If you are getting the QuickBooks error message 12002, you might be encountering the main reasons and triggers mentioned below –
- SSL settings are incorrect or misconfigured, preventing users from gaining full access to run updates.
- You are not using Internet Explorer as the default browser to download the latest QB & Payroll updates to your system.
- A network time-out error occurs when attempting to download payroll updates to QB, or the network hangs up.
- Windows Firewall or any Internet security application is causing an interruption and preventing QuickBooks from running the update process.
- Your Internet connection is weak, unstable, or frequently interrupted when attempting to update the QB Payroll function.
Also Recommended: What is Error Code 1612 in QuickBooks?
How to Successfully Terminate QuickBooks Update Error 12002?
You can easily dismiss the QuickBooks payroll update error 12002 by using the solutions mentioned below –
Solution 1 – Reconfigure the Internet Explorer from the Security Section
You need to ensure that the internet settings are correctly set up to fix the QB error code 12002.
- Open Internet Explorer and go to the Gear icon to select Internet Options, and navigate to the Security section to edit the settings.
- From the Globe icon, make sure the security level is not set to High and select the Never dial a connection option from the Connections tab.
- Select Do not Dial a Connection, check the UAN Settings checkbox, and add the correct address and port number to ensure it displays as 80.
- Now, from the Advanced section, select Restore Advanced settings, and select the Use TLS 1.2 checkbox, then exit Internet Explorer.
- Restart Windows and re-run QuickBooks to re-download the payroll updates and check if the 12002 error code is removed.
Solution 2 – Update Google Chrome to the Latest Release to Run the QB Updates Correctly
You will need to ensure that the Google Chrome browser is set up correctly and is properly updated. For this, you will need to go to the More option and select the Google Chrome Update option, and once that is done, relaunch QuickBooks to run the update.
Conclusion
If you are getting the QuickBooks error 12002, you can use the solutions mentioned above to address it effectively. If the error message persists, you can call us at 1.855.738.2784 to get direct help from our QB professionals.
Source URL: https://issuu.com/kimwatson14/docs/effective_reliable_methods_to_address_quickbooks