QuickBooks Payroll Error PS107: What It Means and How to Fix It Fast
Running payroll should be smooth, but when QuickBooks throws up Payroll Error PS107, it can bring your entire process to a halt. You're trying to pay your team, and instead, you're stuck with a confusing message and no clear direction. This guide breaks down what PS107 really is, why it shows up, and—most importantly—how to fix it with step-by-step instructions. No jargon or filler, just actionable help to get payroll moving again.
What Is QuickBooks Payroll Error PS107?Error PS107 typically shows up when QuickBooks Desktop Payroll can't complete a payroll-related task. It usually points to a communication failure between your QuickBooks software and Intuit's payroll services. This often happens during payroll updates or direct deposit processing. When PS107 strikes, your payroll won't go through, and you're stuck until the issue is resolved.
Common Reasons Behind Error PS107- Temporary server issues on Intuit's end or network connection hiccups.
- Payroll subscription problems—expired, inactive, or unverified credentials.
- Damaged payroll files in your local QuickBooks installation.
- Incorrect direct deposit account details—like wrong routing or account numbers.
- Firewall or antivirus interference blocking payroll functions.
- Outdated QuickBooks version not compatible with current payroll updates.
Step 1: Check Intuit Payroll Service Status
Go to the Intuit status page to confirm if there's an ongoing outage. If so, wait for Intuit to restore service.
Step 2: Update QuickBooks to the Latest Version
In QuickBooks, go to Help > Update QuickBooks Desktop, then follow prompts to download and apply updates. Restart after it finishes.
Step 3: Verify Your Payroll Subscription
Navigate to Employees > My Payroll Service > Account/Billing Information. Log in to ensure your subscription is active. If needed, re-authenticate.
Step 4: Review Bank Details for Direct Deposit
Check your bank info under Payroll Setup. Fix any typos or outdated info in routing or account numbers.
Step 5: Repair QuickBooks Installation
Go to the Control Panel > Programs and Features, select QuickBooks, then choose Repair. You can also run the QuickBooks Install Diagnostic Tool.
Step 6: Temporarily Disable Firewall/Antivirus Software
Turn off firewall or antivirus briefly and try payroll again. If it works, add QuickBooks to your software's exception list.
Step 7: Reset Payroll Authorization File
Locate and rename the EntitlementDataStore.ecml file (found in your QuickBooks install folder under AppData). QuickBooks will create a fresh version when you relaunch and sign in.
Step 8: Use QuickBooks Connection Diagnostic Tool
Download the QuickBooks Tool Hub, go to Network Issues, and run the Connection Diagnostic Tool to identify and fix any connection errors.
Step 9: Use Pay by Check as a Backup Option
If direct deposit still fails, you can still process payroll and select Pay by Check to keep things moving while you work on the fix.
Step 10: Reboot Your Computer and Reopen QuickBooks
Sometimes a full system restart clears up lingering issues that cause PS107 to appear.
Q: Why did PS107 appear after I updated QuickBooks?
A: Sometimes updates conflict with old data or authorization files. The fix usually involves revalidating your payroll subscription and re-signing in.
Q: Will removing entitlement data erase my payroll records?
A: No. That file only handles authorization. Your payroll data stays safe in your main company file.
Q: Could my antivirus be behind the error?
A: Yes—blocking files like qbupdate.exe or QBPayroll.exe can trigger PS107.
Q: Can this error occur in QuickBooks Online?
A: No—PS107 is a QuickBooks Desktop-specific error. Online users have different error codes and solutions.
Q: What if none of these steps work?
A: Reach out to QuickBooks Payroll Support. They can investigate account-level or server-side issues.
- Troubleshooting PS107 QuickBooks Desktop
- How to fix QuickBooks Payroll error code PS107
- Direct deposit not working QuickBooks PS107
- Payroll subscription validation error PS107
- QuickBooks Desktop payroll service issue
- Always back up your QuickBooks file before making any major changes.
- Add QuickBooks executables and ports to your firewall/antivirus exception list.
- Turn on automatic updates to keep QuickBooks current.
- Double-check bank account information regularly.
- Bookmark Intuit's status page to quickly check for service disruptions.
QuickBooks Payroll Error PS107 usually comes down to a communication or authorization issue—either with your subscription, bank info, or software setup. The good news is, it's entirely fixable with the right steps. This guide walks you through every known solution, so you can get back to running payroll without delays.
If you've tried everything and still hit a wall, don't stress—Intuit's support team can dig into backend issues and get things running smoothly again.
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