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Is Your QuickBooks Update Stuck? Here’s What to Do

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QBooks Hub

Monday, 04 August 2025

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The QuickBooks software update introduces new features, software enhancements, the latest security patches, improved performance, and more. QuickBooks continuously releases latest updates for uninterrupted financial and accounting management. However, when installing it, some customers might find the QuickBooks Update Stuck error. It occurs due to limited permissions to run the Update, or it could be due to Windows Defender or any antivirus software that scans the files and blocks the processes.

In this blog, we will talk about these errors and the messages you encounter on your screen, along with possible reasons and troubleshooting solutions.

Possible Reasons for QuickBooks Updates Not Working

Let's explore all the possible reasons why QuickBooks updates get stuck. You may face an error warning message on your screen. Here's the list of possible errors that trigger the QB update to get stuck.

Having limited administrator rights while receiving updates.
Incorrect settings of date & time on your PC or set to another time zone.
Misconfiguration of connection settings and unsafe internet connection.
Windows firewall and Microsoft Defender may be blocking QuickBooks.
Due to an unverified or expired digital signature certificate in QuickBooks.
Damaged or corrupted QuickBooks Desktop Program installation.
When you use the older version of the Windows operating system.
If you have multiple instances of the same QuickBooks program running on the same PC, this may cause errors during updates.

Now we have an idea why QuickBooks is stuck in the Update Process. Let's see how to resolve it.

Solutions to Fix QuickBooks Update Stuck

You saw how QuickBooks update got stuck with an unknown error message. It's essential to troubleshoot all errors, so follow the provided solutions.

Solution 1. Check the date and time on your System.

When the date and time are not configured properly in the System, you may fail to update QuickBooks. Let's correct your date and time settings in the System.

First, right-click on the system clock of your desktop.
From the dropdown, tap on Adjust Date/Time.
Select 'Change Date & Time' and update the system date and time.
Choose Ok twice.
Exit QuickBooks and reopen it.
Now, try running the QuickBooks update again.

Solution 2. Download updates as an Administrator.

Close your QuickBooks Desktop.
And find the QuickBooks Desktop icon and right-click on it.
Now, select the "Run as Administrator" option.
Click Yes on the message that says "Do you want to allow this program to make changes to your computer?""
Now try again to download the QuickBooks latest release.

Solution 3. Update Windows.

First, click the Windows Start menu to open.
Now go to settings and click Enter.
Look for "Update & Security" and select "Windows Update" from the left pane.
Click on check for updates.
Now, select 'Download & Install' if updates are available.
Restart your computer.
Try updating QuickBooks Desktop again.

Solution 4. Install a Digital Signature Certificate.

First, press Win + E to open File Explorer and navigate to the "This computer" tab.
Now, navigate to the C: drive, then go to the Program Files folder and open the Intuit folder.
Click right on QuickBooks program file.
Then, choose Properties, select Digital Signature, and ensure that Intuit is specifically selected in the list.
Click on the Details. In the prompted Digital Signature Details window, choose View Certificate.
Now click Install Certificate.
Click Next until the "Finish" option is displayed on your screen.
Finally, click Finish, restart your computer, and try again to update your QuickBooks desktop.

Solution 5. Turning Off Windows Defender Antivirus Protection.

Click on Windows Start Menu to open it on your computer.
Search for settings and click Enter.
Now go for Update and Security.
From the left pane, select Windows Security.
Click on Virus and Threat Protection.
Click on Manage settings under Virus & Threat Protection.
To disable Real-time Protection, move the switch to the off position.
Windows Defender Antivirus Protection is re-enabled.

Conclusion

In this comprehensive guide, we have discussed how keeping QuickBooks Desktop updated is crucial for best performance and financial and accounting management. However, if you continue to face difficulties with updates, you can contact QuickBooks experts.