Multi-user mode is a feature that helps to boost efficiency and reduce the workload. Although the QuickBooks software also offers this feature and helps to make accounting related-tasks more easier, there are a few problems with it. The most notable being the hosting mode is off QuickBooks error. This error can deny any and all multi-user sessions. While this error can have significant drawbacks, it is not among the hardest to address. In this blog post, we will provide you with reliable troubleshooting methods to fix the multi-user mode off error in QuickBooks.

Also Read : Maximize Productivity: Multi-User QuickBooks Without a Server for Small Businesses

What Does This Error Mean & What Causes It?

This QuickBooks hosting mode is off error can happen on both the cloud and the desktop software. This error message indicates a problem that has denied or disabled the multi-user mode. There can be a number of reasons behind it, such as:

Permissions Issues: In case the file and folder permissions of the QuickBooks software have been denied, then the multi-user access will be blocked, and you may see the error message.

Firewall Restrictions: If you have configured the firewall too strictly, then the multi-user access may be flagged as suspicious, therefore blocking its access to resources.

Corrupted Files: If the files of the QuickBooks folder have been corrupted, then the server won't be able to read, much less allow for multi-user access.


Troubleshooting The Hosting Mode Is Off QuickBooks Error

If none of the common causes were the reason for the multi-user mode disabled in QuickBooks, then you can use these mentioned below troubleshooting methods to address the issue.


Check Multi-User Setting

In case the multi-user settings have been disabled, then you will need to manually enable them through the QuickBooks settings. In order to do this, you can follow the mentioned below steps:

  • Ensure that you are on a stable internet connection and log in to your QuickBooks software.
  • Go to the File from the main menu and click on "Switch To Multi-User Mode".
  • A permission dialogue box will appear on your screen; grant all the necessary permissions.
  • Save the changes.
  • Now, go to the Company tab in the QuickBooks software.
  • Locate the Set Up Users and Password button and click on it.
  • Once you have done this, you will need to go to the Set Up Users tab.
  • In this tab, add the users and permit them for multi-user access.

Enable Network Discovery

If the network discovery feature is disabled, then the company files will not be visible to any of the users, thus causing the hosting mode is off QuickBooks error. However, you can easily enable this feature back again by following these steps.

  • Start the Control Panel in your system and locate Network and Internet.
  • Once you are in this section, you will need to go to the Network and Sharing Center, then Change Advanced Sharing Settings.
  • Once here, click on Turn On Network Discovery.
  • Save the changes and restart the software.

Use The QBDSM To Scan Company Folders

By using the QuickBooks Database Server Manager (QBDSM), you will be able to scan the QuickBooks files and folders in your system for any anomalies. In case the error is rooted down to the file, then you can simply restore it and solve the hosting mode is off QuickBooks error in multi-user mode.


To Conclude

With this blog post, we aimed to help you solve the hosting mode is off QuickBooks error while using the multi-user mode. All the troubleshooting methods mentioned are tried and tested and will not pose any risk besides helping you effectively address the error.

In case you are still seeing this error message, then you can address it by connecting with an expert at +1(800) 217-0394.