QuickBooks Company File is a highly innovative and widely used feature of the QB desktop application and is mainly used to save the essential data of the enterprise in the proper manner. Several errors are known to quickly disrupt access to the company file, and one of the most common error messages is QuickBooks cannot communicate with the company file.
Usually, this error message occurs when the appropriate connection with the company file cannot be established due to misconfigured 'Windows Firewall' settings.
Here is the main technical guide that will show you the right solution to this technical issue.
Are you bothered by the QuickBooks is unable to communicate with the company file error message? You can dial 1.855.738.2784 to contact our QB expert team for assistance.
Most common reasons that trigger the QB Desktop company file cannot be accessed issue
The main factors that will certainly trigger the 'QB Desktop company file cannot be accessed' issue are listed below:
- You may get this error message if you have not allowed QB Desktop full exception inside the 'Windows Firewall' settings.
- General problems on the user's network can disrupt the connection between the server and the workstation, causing this error to occur.
Also Recommended: What is Error Code 12031 in QuickBooks?
What are the fully verified solutions for the QuickBooks Desktop Company File Communication Error Message?
Here are two solutions for the QuickBooks Desktop company file communication error message:
Solution 1: Efficiently run the 'QB File Doctor' utility to completely scan and repair the company file on the system
- In this solution, the main step is to simply download the latest version of QuickBooks Tool Hub through the corresponding link by accessing the official Intuit website, and then you also need to make sure that the QuickBooksToolHub.exe file is saved in an appropriate folder.
- Immediately after that, you can proceed to run the QuickBooksToolHub.exe file to perform the correct steps for the proper installation of QB Tool Hub on your computer.
- Now, you just have to launch the QB Tool Hub window, after which you can click on the Run QuickBooks File Doctor icon located inside the Company File Issues menu.
- After that, load the data file using the Browse & Search tab and then type in the correct QB password, after which your whole network and data file will be restored.
- Finally, seamlessly follow the valid steps to access your relevant QB company file on the system.
Solution 2: Review 'QB Desktop' inside your 'Windows Firewall' settings on the system and grant it full exception
- Open the Windows Firewall window properly and then right-click on the Inbound Rules icon indicated under the Advanced Settings tab, after which you will immediately select the New Rule option.
- Next, mark the Port and TCP checkboxes, after which you need to enter a valid port number on your computer inside the Specific Local Port field.
- Next, make sure the Allow the connection box is checked, and then give the new rule a new name, such as QBPORTSNUT (year), after which you need to tap on the Finish button.
- Finally, repeat all these steps for the Outbound Rules option, and then you can open the company file you want through your QB desktop window.
When these solutions are implemented correctly, the QuickBooks Cannot Communicate With the Company File error will be eliminated completely. For further assistance, dial 1.855.738.2784 to contact our team of QB Professionals.
Recommended Reading: How to Fix QuickBooks Abort Error?