Sending invoices to the customers is a critical task that can't be avoided. However, it can be exasperating when you can't send invoices in QuickBooks for certain reasons. At this moment, a pop-up appears on the screen saying "QuickBooks is unable to send your emails."
The reasons why you are failing to send invoices could be a misconfigured firewall or antivirus settings. wrong internet connection settings, improper setup of email settings, etc. In the first place, updating QB and checking the internet connection can be implemented to get rid of the problem. But they are not the optimal resolutions. To permanently escape from the issue, try the solutions mentioned in the upcoming section. Along with this, you will also uncover a section about the causes. Take a deep dive into the blog and explore the solutions that experts have suggested.
Even after reading the solutions, you can't send invoices; this is the time to consult a professional. Give a call to 1-855-888-3080 and discuss your concerns with them.
Potential Culprits: Why You Failed to Send Invoices in QB
You might not send invoices in QB due to the reasons below:
- If you have not set the email settings correctly.
- It could be due to a misconfigured firewall or antivirus settings.
- If QuickBooks could not connect to the email server.
- The internet connection settings are wrong.
Practical Fixes That Work When You Can't Send Invoices in QuickBooks
Take the following steps into consideration and get rid of the email issues that stop you from sending invoices to the customer.
Solution 1: Launch QB Desktop as an admin
- Close QB Desktop.
- Go to the Start menu.
- Search for QuickBooks and right-click on it.
- After this, choose Open file location.
- Now, right-click the QuickBooks.exe file.
- Choose Properties.
- Click on the Compatibility tab.
- Uncheck the Run this program as Administrator option.
- If you can't find the option or it is greyed out, choose Show Settings for All Users.
- By this, the option will be available.
- Choose Apply, followed by OK.
- Open the QB company file and try to send a test email to verify if you are able to do so.
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Solution 2: Edit your email preferences in QB
- Open QB and go to the Edit menu.
- Choose Preferences.
- Note: If you use Microsoft Outlook with Microsoft Exchange Server, you need to open and sign in to Outlook before proceeding.
- Click Send Forms.
- Tap My Preferences.
- Choose Outlook, followed by OK.
- Send a test email to check if you are able to send it or not.
If the error still troubles you, switch your preferences.
- Head to the Edit menu.
- Choose Preferences.
- Click on Send Forms.
- Go to the My Preferences tab.
- Choose QuickBooks E-mail or Webmail.
- Tap OK.
- Doing this, your preferences would be switched to OFF.
- Repeat the steps.
- Head back to the My Preferences tab.
- Choose Outlook.
- Click OK.
- Close QB and all the other open programs.
- Restart your computer.
- Now open QB and try to send a test email or transaction.
Bind It Up
We hope that the blog is sufficient to help if you can't send invoices in QuickBooks. It includes different sections to explain different information about the problem. For further queries, dial 1-855-888-3080 and talk to an expert.
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