Updating QuickBooks or the payroll function can sometimes result in common problems, such as QuickBooks error 12002 on the screen. This error code can occur when QuickBooks cannot access the Internet properly, preventing users from downloading updates correctly. This error can occur due to some common reasons, such as incorrect SSL settings. If you are facing the QuickBooks error code 12002, you can immediately apply the solutions provided in this article to fix this problem.
If you are facing any issues while performing the given procedure, or the steps seem too technical to understand, you can avail our professional support services by dialing 1.855.738.2784 and speaking to our experts directly.
Possible Reasons & Triggers for the QuickBooks Error Message 12002
QuickBooks Desktop error 12002 can occur due to the following common causes and factors –
- Internet Explorer settings may be incorrect or misconfigured, and you are not using IE as your default browser to run QB updates.
- Windows Firewall or an anti-virus application might be causing interference in the system, thereby interfering with the QB update process.
- Internet connectivity issues, such as an unreliable or weak network, can cause the QB update process to fail, leading to error 12002.
- Your QuickBooks desktop application might not be installed correctly, and the installation files might be damaged, corrupted, missing, or deleted from the PC.
More Helpful Link - What is Error Code 6129 in QuickBooks Desktop?
Ways to Easily Terminate QuickBooks Update Error 12002
QuickBooks Payroll Update Error 12002 can be reliably addressed by using the detailed steps mentioned below –
Solution 1 – Reinstall QuickBooks in a Windows Startup Mode from the Run Window
The QB error code 12002 can be easily removed by reinstalling QuickBooks in selective startup mode from the Run tab.
- First, back up your company file and go to the Run window to run the MSConfig command, and press Enter to choose the Selective Startup option.
- Click on Load system services, and from the General section, go to the Services tab and click on the Hide all Microsoft services option.
- Click Disable All and uncheck the Hide all Microsoft services option, and make sure the Windows Installer checkbox is selected, then click OK.
- Now, run the installation process in Windows Safe Mode, and once installed, go back to normal mode from the Boot tab.
Solution 2 – Edit the TLS Settings from the Advanced Tab and Reset the Internet Updates
You can fix update issues in QB by resetting Internet updates and editing TLS settings.
- Select the Update Now tab and select the Reset updates checkbox to click the Get updates option, then go to the Advanced Settings tab.
- Now, find the TLS option and select the TLS 1.0 option, followed by TLS 1.1 and TLS 1.2 options, and press Enter.
Conclusion
With the help of the above simple solutions, QuickBooks error 12002 can be resolved successfully. If you are facing any problem in this process and want professional guidance for the issue, you can contact our QuickBooks experts directly by calling us at 1.855.738.2784.