QuickBooks error 15215 often arises when you try to download the QB or payroll updates. This might get triggered due to certain reasons. For instance, the inability to verify a digital signature, firewall restrictive settings, missing components, or files. Moreover, you may fall into this if your application is virus-infected.

Consequently, this will bring a delay to your workflow, resulting in less productivity. To prevent this, you have been provided with a few resolutions that have been proven effective in fixing such an error. Let's go deeper into the post and explore the information shared with you. 

If you don't want to resolve QuickBooks error 15215 on your own, connect with an expert at 1.855.738.2784. They are equipped and can better handle such situations.

Know the Reasons That Cause QB Error Code 15215

Here are the reasons that can contribute to the occurrence of error 15215.

  1. It could be due to a virus or malware attack.
  2. A damaged window file can be a reason for it.
  3. This may happen if the QB fails to verify the digital signature.
  4. In case the shared Download drive wasn't mapped correctly.
  5. When the firewall blocks QB from getting payroll updates.
  6. It might occur if any file or component is missing that is important for payroll updates.

3 Best Solutions to Overcome QuickBooks Error 15215

Take these solutions into consideration that can be helpful if your QuickBooks payroll update not working. See what steps it asks you to implement.

Solution 1: Download the updates as an admin

  1. Close your company files.
  2. Exit QB Desktop.
  3. Right-click on the QBDT icon.
  4. Tap on Run as Administrator.
  5. When you see the message "Do you want to allow this program to make changes to your computer?", tap Yes.
  6. Now, download the latest QB Desktop product updates.
  7. Also, download the latest payroll tax table update.

Solution 2: Run Quick Fix my Program

  1. Open the QB Tool Hub.
  2. Choose Quick Fix my Program.
  3. When you are done with the above process, open QB and the company file again.
  4. Download the latest QB Desktop product updates, along with the recent tax table update.


If the error still troubles you, follow the steps below:

  1. Close QB Desktop.
  2. Head to the C:\ProgramData\Intuit\QuickBooks XX\Components, where XX clearly indicates the version of your QB Desktop.
  3. Now, right-click on the Components.
  4. Choose Delete.
  5. Open QBDT and head to the Help menu.
  6. Tap on Update QuickBooks Desktop.
  7. Click on Update Now.
  8. Choose Reset Update.
  9. Tap on Get Updates.
  10. And when the download is complete, close and open QBDT again.
  11. Move to the Help menu.
  12. Choose Update QuickBooks Desktop.
  13. Tap on Overview, followed by Update Now.

Solution 3: Install a digital signature certificate

  1. Head to the C:\Program Files\Intuit\QuickBooks.
  2. Right-click on the QBW32.exe.
  3. Choose Properties.
  4. Choose Digital Signature.
  5. Now, in the signature list, verify if Intuit is chosen.
  6. Click on Details.
  7. Hover over the Digital Signature Details window.
  8. Choose View Certificate.
  9. Head to the Certificate window.
  10. Choose Install Certificate.
  11. Click on Next.
  12. Later, tap on the Finish option.
  13. Restart your computer.
  14. Open QB.
  15. Download the update again.

The Bottom Line

We hope that the blog provides sufficient information to fix QuickBooks error 15215. If you are still stuck with the same issue and unable to get rid of it, contact a professional for help. Give a call to 1.855.738.2784 and talk to a QB Advisor.

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