Recently, we were informed by many users that they are being signed off on QuickBooks Desktop. We understand it can be exasperating, but don't worry - we have compiled a blog that includes all the necessary information to resolve this issue. The reasons that might be responsible for throwing you into such scenarios are internet connection issues, an unsupported browser, cache and cookies in the browser, and many more.
Consequently, you won't be able to work on your QB application and question yourself why QuickBooks keeps logging me out. To overcome this, make sure to read the blog carefully.
If you don't want to take a risk and prefer to consult with an expert, give a call to 1-855-888-3080 and connect with our support team. They are equipped and better know how to deal with such issues.
Know the Potential Reasons Why QB Signs You Off
The following are the reasons that might log you off the QB application. Let's have a look at some of them:
- This might be due to internet connection issues.
- If you use an unsupported browser.
- You may be stuck with this issue if your browser stores cookies and cache.
- It can be due to a malfunctioning browser; try using a private browser.
Solutions to Implement If You Are Being Signed Off on QuickBooks Desktop
These methods can be used to eliminate the problem that prevents you from logging into the QB application. Let me walk you through the solutions:
Solution 1: Use supported browsers
- Chrome: Ctrl+Shift+N
- Firefox: Ctrl+Shift+P
- Safari: Command+Shift+N
Read also: Consider This Blog If You Can't Update The QuickBooks Tax Table
Solution 2: Clear cookies and cache from the browser
Google Chrome
- Open the Google Chrome browser.
- Tap on the three dots.
- Choose Settings.
- Click on the Privacy and Security tab.
- Select Third-Party Cookies.
- Tap on See all site data and permissions.
- In the search bar, type Intuit and hit Enter.
- Tap on Delete Displayed Data.
- Click on Delete.
Safari
- Open the Safari browser.
- Head to the Preferences tab.
- Choose Privacy.
- Click on Manage Website Data.
- Type Intuit in the search box.
- Hit Enter and choose Remove All.
Mozilla Firefox
- Launch the Firefox application.
- Click on the three lines below the Close (X).
- Choose Settings.
- Click on Privacy & Security.
- Tap on Cookies and Site Data.
- Select the Manage Data window.
- In the search bar, type Intuit and hit Enter.
- Select the Remove All Shown option.
- Tap on Save Changes.
Microsoft Edge
- Open the Microsoft Edge browser.
- Click on the three dots to open the Settings and More.
- Choose Settings.
- Tap on Privacy, search, and services tab.
- Click on Cookies.
- Choose See all cookies and site data.
- Type Intuit in the search box.
- Click on Remove all shown, followed by Clear.
Solution 3: Use a compatible browser
- Google Chrome: version 78 or newer
- Mozilla Firefox: version 76 or newer. Note: To preview and print forms on Mac OS, you'll also need the Firefox PDF plugin.
- Microsoft Edge: version 79 or newer
- Safari: version 12 or newer (Mac only)
- Opera: version 68 or newer
- Samsung: version 10 or newer
Solution 4: Change your sign-in settings
- Go to the Edit menu.
- Choose Preferences.
- Head to the General tab.
- Click on Company Preferences.
- Tap on Manage login settings.
- Choose Keep user logged in for:
- Pick 1, 2, 7, 30, 60, or 90 days.
- Lastly, tap on OK.
The Bottom Line
We hope that the blog is clear enough to explain why you are often signed off on QuickBooks Desktop. Also, you can explore the methods to resolve this problem. If you still face difficulties doing it, connect with an expert at 1-855-888-3080.
You may also read: Learn How to Troubleshoot QuickBooks Error 12007 Instantly