Know How to Switch QuickBooks to Multi-User Mode

We know you need to access company files that are not stored on your computer, but on another device that hosts them. However, utilizing those files is not always easy. You might experience issues when you try to switch QuickBooks to multi-user mode. If you are actually having challenges accessing those files, this blog can help. It includes different sections to explain the causes and solutions for the issue. The reasons considered to trigger it are restrictive firewall settings, the inability of QB Database Server Manager to open the company files, etc.

To help you overcome this, we have conducted extensive research and compiled a detailed blog for you. Go through the page and read every section to gain a deeper understanding of the problem.

Here are some reasons mentioned that might prevent you from switching to multi-user mode. Let's have a walk through each of them:

1. It is mainly when the QuickBooks Database Server fails to open the company file.
2. You may fall into such an issue if QB is not installed on the server.
3. This might be due to restrictive firewall settings that block QB from enabling multi-user access.
4. One common reason behind this is that the QuickBooks hosting mode is off.

Consider the following steps to properly set the multi-user mode in QB. Let me walk you through each step carefully.

1. Go to the Start menu.
2. Open File Explorer.
3. Right-click on the folder where you have saved your company files.
4. Choose Properties.
5. Head to the Security tab.
6. Click on Advanced.
7. Tap on QBDataServiceUserXX, followed by Edit.
8. Allow the following settings.
   • Traverse Folder/Execute File
   • List Folder/Read Data
   • Read Attributes
   • Read Extended Attributes
   • Create Files/Write Data
   • Create Folders/Append Data
   • Write Attributes
   • Write Extended Attributes
   • Read Permissions

If these permissions are not set appropriately, you must go through the steps below:

1. Right-click on the folder where you have saved your company files.
2. Choose Properties.
3. Tap on Security.
4. Select Edit.
5. Pick QBDataServiceUserXX, and tap on Full Control.
6. Choose Allow.
7. Later, click on Apply and then OK.

We know QuickBooks Database Server Manager is responsible for sharing company files over the network. Therefore, to proceed with the solution, first install it.

1. Go to the Start menu.
2. Choose Control Panel.
3. Click on the User Accounts.
4. Tap on Change your account type.
5. Here, check that the Administrator is chosen. If you are unable to pick the Administrator option, you will need to ask the person who has administrator rights on your computer. Ask them to give you admin privileges. Alternatively, you can ask to enter the administrator username and password when they are asked to.

1. Go to the Start menu.
2. Write "Database" and open the QuickBooks Database Server Manager.
3. Tap on Scan Folders.
4. Click Browse and then choose the folders that have your company files.
5. Choose OK.
6. And when you are ready, click OK.
7. You will find the folders in the QuickBooks company files found section after it is done scanning. These folders are accessible from other computers over the network.

1. Move to the File menu.
2. Click on Utilities.
3. Tap on Host Multi-User Access and tap Yes to confirm.

Hopefully, this page covers all the essential information to resolve the issue. It briefly describes the reasons why you are unable to switch QuickBooks to multi-user mode. With this, you will also uncover some troubleshooting methods to fix it. Give a call 1.855.738.2784 and talk to our certified experts for professional assistance.