QuickBooks error 6123 is nothing but a company file that usually appears at the time when you fail to open it. It is one of the 6000 series errors with 3 or 4 more digits to specify the exact problem. The reasons that might trigger it are outdated QB version, compatibility issues between QB and the company file, corrupt network connection, and many more. Moreover, this also gets encountered when there are any changes to the host computer name.
To help you overcome this problem, we have guided you with some sections, explaining practical solutions for it. Take a long jump to the page and try to implement each of them and find which one works best in your case.
If you don't want to risk your company's file data by resolving the issue on your own, consult a professional for help. To talk to an expert, give a ring to 1.855.738.2784.
Common Causes You Should Know Behind QB Error 6123
Consider the following reasons for causing error 6123. Let's see what they are:
- A damaged Operating System can be the main reason behind it.
- This can get triggered by a corrupt network connection.
- You can fall into such an issue due to an outdated QB application.
- Changes in the host computer name can trigger this.
- This can be due to compatibility issues between QB and the company file version.
Practical Fixes That Work for QuickBooks Error 6123
After conducting deep research, experts have brought you some resolutions. Let's try the solutions below and fix the error code 6123.
Solution 1: Update QB Desktop to the latest version
- Go to the Help menu.
- Choose Update QuickBooks Desktop.
- Click on the Update Now option.
- Tap Get Updates.
- Close QB and restart your computer.
- Doing this will apply the updates to your software.
Solution 2: Run QuickBooks File Doctor
- Open the QB Tool Hub.
- Choose Company File Issues.
- Click on the Run QuickBooks File Doctor option. Remember, this process takes up to a minute to open the tool, so wait and let it open.
- If this step fails to open the file doctor, go to the search box and search for QuickBooks File Doc to open it manually.
- Now, hover over the company file dropdown and choose your company file.
- If you can't open your company file, tap on Browse and search for it too.
- Choose Check your file (middle option only).
- Tap on Continue.
- Enter QB admin credentials.
- Choose Next.
If you still face issues opening the company file or the QuickBooks File Doctor Not Working, move ahead.
Try the solutions based on how you open your file.
Rename the.ND and TLG files if you open the file locally. See how:
- Go to the folder that keeps your company files.
- Open the folder.
- Look for the files that have the same file name as your company files, but with a different extension.ND and TLG.
- company_file.qbw.nd
- company_file.qbw.tlg
- Now, right-click on each file.
- Choose Rename.
- Also, add the .old suffix in the file name.
- Example: company_file.qbw.nd.OLD
- Open QB again, sign into the company file, and see if the error is resolved.
Check if the hosting is enabled on all the workstations if you open the file over a network.
- Open the Product Information by pressing F2.
- Choose Local Server Information.
- See if the hosting is enabled; if not, do it now.
What You Should Remember
To conclude, QuickBooks error 6123 is simply a company file issue preventing you from accessing it. To better understand the problem, we have mentioned some factors that might cause it, along with troubleshooting methods. For more information, give a call to 1.855.738.2784 and directly connect with our QB Experts.
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