Fixing QuickBooks Error PS036: Effective Solutions

QuickBooks users often encounter the common payroll error, which appears frequently during payroll updates. Occasionally, users may encounter QuickBooks error PS036. This issue typically occurs when users try to update the payroll tax table in QuickBooks and appears on the screen, causing a slowdown in the software update process. One of the primary reasons for this error is the difficulty in verifying the payroll subscription.

Other factors may also cause this error to occur, leading to the crash of an active window and hindering users from completing their current tasks. If you're Unable to Verify Payroll Subscription Error, we're here to help. Simply read this article carefully until the end.

Alternatively, if you encounter any difficulties, feel free to contact us at a toll-free number 1-855-888-3080 for assistance. Our QuickBooks experts are available round-the-clock to help you resolve the issue promptly.

What causes QuickBooks payroll errors?

Let's explore what inactivity might have led to payroll errors such as PS036 or QuickBooks error PS032:

If the payroll subscription is expired or invalid or if there is a damaged file in the CPS folder.
If the QuickBooks utility file paysub.ini is corrupted or damaged.
The EntitlementClient file may become corrupted or damaged, leading to QuickBooks errors.

Steps to troubleshoot QuickBooks payroll errors

You can easily resolve error PS036 by following these steps:

Step 1: Verify the QuickBooks payroll subscription

The initial step involves verifying the status of your payroll subscription. An inactive or expired subscription can potentially trigger the PS036 error code in QuickBooks. Follow the steps below to check the subscription status:

Download and install the latest version of the QuickBooks desktop application, including the tax table release.
Open QuickBooks and log in to the payroll service account.
Go to the Employee menu, then My Payroll Services, and select Account or Billing Information.
Enter your login credentials and then hit Sign In.
Restart your system and download the updates again.
Open QuickBooks and verify if the issue is resolved.

Step 2: Rename the Paysub.ini file

Keep in mind that the INI file is generally hidden on Windows. To view it, change the folder options in Windows.
Select My Computer and click on Organize.
Click on Folder and Search Options, then select the View tab.
Click on Hidden files and folders, select Show HiddenClick Apply, and then OK.
Return to My Computer and use the search bar at the top to find Paystub.
Once you've located the paystub.ini file, then choose to Rename with a right-click.
Now, from .ini to .old. change the file extension.

Step 3: Remove the EntitlementClient file

Follow these instructions to delete the Entitlement file in the Intuit folder.

Navigate to Microsoft's Start menu.
In the search box, type Run and launch the Run app.
Enter C:\ProgramData\Intuit\EntitlementClient\V8 and press Enter. If this doesn't open a folder, try C:\ProgramData\Intuit\EntitlementClient\V6 instead.
Locate the EntitlementDataStore.ecml file, right-click on it, and select Delete.
Confirm by clicking Yes.
Launch QuickBooks and follow the on-screen instructions to register it again.

If you have followed the steps to fix QuickBooks error PS036 but the issue persists, our team is here to help. Contact our QuickBooks payroll support number at 1-855-888-3080 to consult with our experts and certified professionals, who can resolve the issue for you. If you have any queries, don't wait to reach out.