Reportedly, it has been noticed that the QuickBooks Payroll update not working, further delaying their accounting operations. QuickBooks regularly releases updates to avail new payroll features and security patches for your program. However, sometimes this simple task gets complicated and creates multiple issues. So, we have brought you this detailed blog, including sections to explain why this issue occurs and how it can be resolved.

The factors that might be contributing to the payroll update issue are wrong paycheck information, incorrect service key, and many more. Dive deep into the page to gain useful information.

Are you stuck in a situation that prevents you from updating QuickBooks Payroll? This blog can help. If you don't want to do it on your own, give a call to 1.855.738.2784 for expert help.

Why You Fail to Update QB Payroll

You might experience issues while updating payroll due to the following reasons:

  1. The primary reason that can obstruct the update procedure is a wrong Employer Identification Number.
  2. A damaged company file can cause this issue.
  3. This problem can appear due to wrong information entered in the paycheck.
  4. An incorrect service key can be one cause for it.

The inability to update payroll can further cause QuickBooks error 557. That's why this needs to be resolved at the earliest. 

Delve into Troubleshooting Steps If QuickBooks Payroll Update Not Working

Consider the following steps and get this issue fixed in a minute. Let me take you through each step and assist you in implementing them:

Step 1: Update the QB application to the latest version

  1. Go to the Help menu.
  2. Choose Update QuickBooks Desktop.
  3. Click on the Update Now option.
  4. Pick Get Updates.
  5. Close QB.
  6. Restart your computer.

Step 2: Create a backup of the company file

Before you proceed to the resolution, don't forget to create a backup of the company file. This can be done in two ways: manually and automatically. But here we mentioned the steps to manually create a backup.

  1. Open QB and go to the File menu.
  2. Choose Switch to Single-User Mode.
  3. Again, head to the File menu.
  4. Choose Backup Company.
  5. Click on the Create Local Backup.
  6. Now, in this window, choose Local Backup.
  7. Click Next and go to the Local Backup Only section.
  8. Tap on Browse and pick a location where you will save this backup company file.
  9. After this, you will be asked to pick a number for how many backups you want. You are allowed to skip this option.
  10. Now, a test will run to check the shape of the backup file.
  11. Click OK when you are ready.
  12. Choose Save it now, followed by Next.

Step 3: Send usage data

  1. Go to the Employees tab.
  2. Choose My Payroll Service.
  3. Tap on the Send Usage Data.
  4. If the above option is not available to you, move to the next step.
  5. Go to the Employees tab.
  6. Choose Send Payroll Data.
  7. Head to the Send/Receive Payroll Data window.
  8. Choose Send All.
  9. Now, enter the payroll service pin if you are asked to do so.
  10. If you successfully sent the paycheck, install the payroll updates again.

Summing It Up

Although the blog contains sufficient information to guide you through the troubleshooting procedure, moreover, this has outlined the main reasons why the QuickBooks Payroll update not working. If you still want us to guide you, dial 1.855.738.2784 to connect with a Pro Advisor.

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