Has Intuit Data Protect stopped working properly? Don't worry; firewall restrictions and missing QuickBooks Desktop updates are the usual causes of this problem.
Various error messages, such as "Intuit Data Protect failed due to the firewall" and "Intuit Data Protect: your session has expired," can indicate problems with IDP.
Adding IDP as a trusted site, upgrading IDP, and other fixes can resolve the problem. This post will go over specific ways to fix backup problems with Intuit Data Protect.
Root Cause of Why You Face the Intuit Data Protect Not Working Issue
Now it's time to discuss the root causes of the IDP not working issue on your desktop.
- When one of the workstations has the company file open, you neglect to create a backup
- When the IDP website has not been added to the browser's trusted source list
- The company file is named according to the specified criteria
- Note: There should be no white spaces at the end of the name, and it should not exceed 65 characters
- The QuickBooks Desktop or IDP program you're using may be out of date
- Consequently, you can't use IDP to back up your data
- If the IBuEngHost.exe file is not operating on the admin user's computer, there will be problems with the IDP backup
- It occurs when the NTFS file system is not used by Windows
Also read:- QuickBooks Error 7149 arises from damaged program or registry files, blocking payroll or company file operations; repairing or reinstalling QuickBooks restores functionality.
Effective Resolving Steps: Intuit Data Protect Has Stopped Working
Below we have mentioned some quick & effective steps that can resolve the IDP stopped working issue:
Step 1: Resolve Intuit Data Protect's firewall block
- Type firewall.cpl and hit Enter after pressing Windows + R
- Click Allow an app through Windows Firewall in the left panel
- After choosing Allow another app, navigate to this folder:
- C:\Common Files\Intuit\Data Protect\Program Files (x86)
- Click Open after selecting QBIDPService.exe, and then select Network Types
- Click Add after selecting Private and adding QBIDPService.exe
- Repeat for: IntuitDataProtect.exe, IBUenghost.exe.
Step 2: Install Intuit Data Protect's most recent version (IDP)
Reliable backup performance is ensured, and known faults are fixed by installing the most recent version of IDP.
The steps to finish the upgrade are as follows:
(I): Use QuickBooks to update
- Once the Help menu is open, choose Update QuickBooks
- Click the Update Now button
- Select the Data Protect checkbox
- Click Get Updates
(II): Intuit Data Protect Update
- Click the system tray's up arrow (^)
- The icon for Intuit Data Protect can be right-clicked
- After choosing About Intuit Data Protect, click Update
(III): Complete the Update
- Upon completion of the update, click OK
Step 3: Verify that IBuEngHost.exe is operating
- Open Task Manager by pressing Ctrl + Alt + Delete
- Select the tab for Processes
- Locate the IBuEngHost.exe process
- Examine the column labeled User Name
Note:- Intuit QuickBooks Unrecoverable Error occurs when QuickBooks encounters severe data or program corruption, requiring file repair or system troubleshooting for resolution.
Conclusion
Additionally, to fix the issue and free up space in IDP, you should upgrade both your QuickBooks program and Intuit Data Protect. You should have no trouble fixing the Intuit data protection not working problem if you go through the preceding instructions.
If you are experiencing any additional IDP-related problems, these techniques ought to be helpful. For assistance with these approaches, contact our tech team at +1(855)-738–0359. Our skilled and knowledgeable professionals will be pleased to assist you in fixing the issue.
Intuit Data Protect Has Stopped Working — FAQ
What does it mean when Intuit Data Protect has stopped working?
- When Intuit Data Protect has stopped working, the application fails to back up or restore QuickBooks company files, which can risk data loss or incomplete backups.
Why does Intuit Data Protect stop working?
- The program may stop working due to corrupted installation files, outdated software versions, conflicts with antivirus programs, interrupted internet connectivity, or damaged system components.
How can I check if Intuit Data Protect is running properly?
- Open QuickBooks and navigate to the Backup or Intuit Data Protect section. If the program does not respond or fails to start, it indicates a malfunction.
Will restarting my computer fix the issue?
- Restarting can help by clearing temporary files or releasing system resources that might be causing conflicts, but it may not fix corrupted program files.
Can antivirus or firewall settings affect Intuit Data Protect?
- Yes, strict antivirus or firewall settings can block the application from running or connecting to backup servers, preventing it from completing backup tasks.
Does updating QuickBooks or Intuit Data Protect help?
- Yes, keeping QuickBooks and Intuit Data Protect updated ensures compatibility with the latest system components and fixes known bugs that may cause the program to stop.
How do I repair Intuit Data Protect if it stops working?
- Repairing the program through the Control Panel or using QuickBooks repair utilities can replace corrupted files and restore proper functionality.
Can system performance issues cause Intuit Data Protect to stop?
- Yes, low RAM, fragmented disks, or insufficient processing power can cause the application to freeze or stop working during backup or restore processes.
Is reinstalling Intuit Data Protect necessary?
- Reinstallation is recommended if repairing or updating does not resolve the issue. A clean install replaces damaged components that may be causing the program to fail.
What should I do if backup jobs fail repeatedly?
- Check internet connectivity, ensure no antivirus or firewall interference, repair or reinstall Intuit Data Protect, and confirm the target backup location is accessible.
Can corrupted company files affect Intuit Data Protect?
- Yes, damaged QuickBooks company files may prevent Intuit Data Protect from backing up data properly. Verifying and rebuilding company files can fix these issues.
How can I prevent Intuit Data Protect from stopping in the future?
- Regularly update QuickBooks and Intuit Data Protect, maintain system performance, allow proper firewall permissions, and verify company file integrity to reduce errors and ensure consistent backups.