When you try to access the QB company file situated on another system, opening these files in the multi-user environment requires extra configuration and permissions, as you do not have those arrangements, which can lead to the QuickBooks error H101 and show an error message stating, "This company file is on another computer, and QuickBooks needs some help connecting." let's dive into the blog and understand thoroughly about this multi user error and how can you rectify it.
Key Factors Leading to the Multi-User Error H101 on Your QuickBooks Desktop
Understand the reasons for the multi-user error code H101 in QB. Go through the list below:
- The Windows firewall has blocked the QB
- The company file path is incorrect
- QBCFMonitorService and QBDBMgrN services are not running on your device
- Facing issues in opening the company file on various networks
- The application is not able to fetch the IP address
- DNS and host settings are wrong
- .ND files are incorrect
Step-by-Step Guide to Solve the QuickBooks Error H101
Here are the solutions that will resolve the QuickBooks error H101, and you can work in multi-user mode again:
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Step 1: Verify the hosting and QB services on your server
- Open the QB accounting software on your PC
- Under the File menu, choose Utility
- Choose the Hosting multi-user access
- Don't choose the Stop hosting multi-user access if it occurs
- Go through the steps discussed below for QuickBooksDBXX, then repeat them for QBCFMonitorservice:
- Click the Windows + R now, and it will open up the Run box
- Type service. MSC > Enter
- If the QuickBooksDBXX Service isn't visible:
- Confirm that the QBDSM is installed on the server by utilising the Database Server Manager
- To launch the full program on the server, open QB and ensure that hosting is enabled
- Look for the QuickBooksDBXX service under the drop-down
- Make sure that you have set up Startup Type to Automatic > and the service status is Running or Started
- Hit the Recovery tab
- After that, choose the option Save the changes
- Further, you have to repeat all the above steps for QBCFMonitorService
- Then pick the Restart the Service tab
- At last, you have to open QuickBooks in multi-user mode on each workstation
Step 2: Generate a New Folder for the QB company file
- For the company files, create a new folder > and share it among the hosting devices
- To get the entry for sharing the company files, you should set up Windows
- Copy all the files that have .QBW file extension into a new folder
- It will make you understand that if your company files open in multi-user mode or not
Conclusion
We have talked about the QuickBooks error H101 and understand the potential factors that appear on your screen. Go through the solutions that have been discussed above in the blog; however, if you are unable to fix this dial 1-855-888-3080 connect with our experts. They are available 24/7 to help you.
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