QuickBooks is a trusted accounting software that enables users to connect all systems within their organization through a multi-user network. However, users may occasionally encounter QuickBooks error H101 while setting up this network. If you are facing this error in QuickBooks Desktop, continue reading to learn why it occurs and the effective methods to fix it.

Fix the error effectively with the troubleshooting guidance provided by our QB Support team at 1.855.738.2784.

Why does QuickBooks develop this multi-user mode issue?

You typically encounter the H101 error in QuickBooks 2020 when switching your server computer to multi-user mode to share the company file. The following conditions can trigger internal issues during a multi-user network setup:

  1. The company file is currently being used by another user in single-user mode.
  2. One or more workstations attempt to host the company file while it is already in multi-user mode.
  3. The company file is severely damaged, causing errors when QuickBooks attempts to process it.

Also Recommended: What is Error Code 1603 in QuickBooks?

Techniques to resolve the error

You may also encounter issues accessing your company file data if the server computer fails to host the file due to multi-user mode problems. You can quickly resolve these issues within the software using the following methods: 

Solution 1 – Set up your QBDT hosting settings correctly to host the company file

You may encounter QuickBooks error H101 when the server computer fails to switch to multi-user mode. This often occurs if multiple systems on the network are running in multi-user mode or if the company file is opened in single-user mode on the server computer. Always ensure that the server computer is the only one running in multi-user mode, while all workstations operate in single-user mode. Incorrect hosting setup in QuickBooks Desktop (QBDT) can also affect the QuickBooks Database Server Manager (DBSM), preventing it from running properly in the background. You can resolve this issue quickly by adjusting the QB hosting settings as follows:

  1. On the workstation that encountered the error, open the QBDT File menu.
  2. Select Utilities, then click Stop Hosting Multi-User Access.
  3. Repeat these steps on all workstations to switch them to single-user mode.
  4. On the server computer that contains the company file, open the File menu and select Utilities.
  5. Click Host Multi-User Access and reopen the company file in multi-user mode.

If the error reoccurs, proceed to the next solution.ion.

Solution 2 – Restart the QuickBooks DBSM Processes

This multi-user mode issue can also occur if the QuickBooks Database Server Manager (DBSM) background processes stop running due to interference from other applications on your PC. To prevent the multi-user network setup from failing again, you need to restart the DBSM processes. Follow these steps:

  1. Press Ctrl + Alt + Delete on your keyboard and select Task Manager.
  2. Navigate to the Processes tab and locate QuickBooksDBXX in the list.
  3. Click on the DBSM process once and select End Task.
  4. Launch QuickBooks Desktop again, and the DBSM process will automatically restart.

Conclusion

This blog highlights the causes of QuickBooks Error H101 that occur when switching the server computer to multi-user mode. It also outlines effective solutions to resolve this error in QuickBooks Desktop, which you can apply to prevent issues during a multi-user network setup.
If you encounter any problems while implementing these solutions, contact our QuickBooks experts at 1.855.738.2784.

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