There are times when QuickBooks cannot send emails through Outlook, and such a scenario may happen to you. In turn, Outlook becomes unresponsive and fails to deliver emails or documents shared with clients. This would be a nuisance for your operation and make the emailing process a hassle. If this issue is currently affecting you, then this guide will explain the reasons behind it and give you a full procedure to fix the problem of email sending.
Why Does Your Encounter QuickBooks Unable To Send Emails To Outlook Error?
Here we have listed down the possible reasons why you get QB unable to send email to Outlook on your screen:
- The MAP132.dll file is an email configuration file, and it may be damaged
- You may face an Outlook error when sending emails from QuickBooks while Microsoft Outlook is running in the background
- QuickBooks Desktop may not be set to run as an administrator by default
- Incorrect internet settings can interrupt QuickBooks functions
- Outlook or its installation may be damaged, or the installation may not be complete
5 Ways to Resolve the Outlook Emailing Issues in QuickBooks Desktop
We have mentioned the quick resolving methods that will help you to eliminate the QB outlook is not responding error:
Method 1: Set the app to launch as an admin
- To begin, perform a right-click on the icon of QuickBooks Desktop and choose Properties
- Then, go to the Compatibility section and remove the check from the box next to Run this program as an administrator
- In case the option is already not checked, keep it that way
- Press Apply and then click OK
- Finally, restart your computer
Method 2: Look and verify Internet Explorer's email preferences
- First, close QuickBooks and make sure all company files are closed
- Open the Start menu and type Internet Options
- Select Internet Options from the search results
- Move to the Programs tab > hit Set Programs
- Scroll down to Mail and select it
- Then, click Choose a default
- Choose Outlook as your default email service
Method 3: Fix QB installation
- Access QB Tool Hub > move to the Installation Issues tab > click on the QB install diagnostic tool
- The utility will launch the process of mending the QuickBooks Desktop installation. It is estimated that this procedure will last around 20 minutes for completion
- When the tool has come to an end, restart your machine to allow the modifications to take place
- After that, open QuickBooks Desktop and verify if you still have the problem regarding email sending
Method 4: Use Webmail to send emails
- Go to the Edit menu and select Preferences from the list
- Choose Send Forms, then open the My Preferences tab
- In the Send email section, select WebMail Providers and choose the email service you want to use
- Hit Add and enter all the required details to add the email account
- Tap OK > save the email information > press OK again to confirm the changes
- This will update your email preferences
Method 5: Fix QBDT
- Access the QB Tool Hub > pick Program Issues tab
- Select Quick Fix My Program. Now, the tool will automatically detect and fix the QuickBooks Desktop program
- Then, launch QuickBooks Tool Hub > navigate to the tab for Program Problems > select QuickBooks Program Diagnostic Tool
If you send pay stubs via email in QuickBooks Desktop, you need to visit the dedicated blog that will provide all the information to resolve the issue effectively.
Conclusion
With this blog, you will be able to resolve the issue of QuickBooks being unable to send emails to Outlook with five methods. However, if you get stuck at a certain point, you need to dial TFN and consult the experts to resolve these queries.