A few years ago, automation meant simple scripts or chatbots that gave you pre-written answers. Today, AI agents can make decisions, understand intent, and even learn from past interactions. They don't just follow orders. They anticipate needs. This is why "What is an AI Agent and Why it Matters" is one of the most urgent questions leaders, founders, and professionals need to answer right now. If you ignore AI agents, you'll fall behind in produc...