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A patient calls to book a visit. The line is busy. They wait ten minutes, hang up, and try another clinic. This happens every day in hospitals and clinics. Missed calls mean missed care, lost income, and unhappy patients. Better phone and chat system... Picture a patient who calls a clinic at 9 p.m. with a simple need. No one picks up. By morning, the front desk faces 40 voicemails and a line at the counter. This story plays out in clinics every day. Staff are worn out, patients are upset, and small... shreya Singh doesn't have any blog post yet.