The QuickBooks error 6000 77 belongs to the 6000 series of error codes. Users face this problem because they cannot access their company file or create backup files. The error occurs due to multiple factors, but its most common cause arises from damaged company files which get saved at incorrect locations. The QB company file error 6000 77 displays an error message on the screen to inform users about the problem. "We're sorry. QuickBooks encountered a problem. Error codes: (-6000, -77)."
If this error message appears on your screen, you need to immediately work on fixing code 6000, 77 smoothly.
Reasons Behind the Company File Error Code 6000 77 in QuickBooks
Here are the major reasons behind the occurrence of the QuickBooks error code 6000 77 on your desktop:
- Windows Firewall settings may block access to company data by restricting QB program files from operating properly
- Corruption within the company file folder can prevent QB from properly reading or accessing data stored on the server
- Antivirus software may mistakenly flag QB files as a security threat
- Incorrect or damaged configuration files can create internal problems, especially when QB is used in multi-user mode
- If Windows is not updated compatibilty issues may arise while runing QB app
Recommended to Read: How Do I Fix QuickBooks Error 179?
Fixes You Can Try to Eliminate the QuickBooks Error 6000 77 on Your Desktop
In this segment, we have mentioned the best and quickest steps to eliminate the error code 6000 77 from your screen:
Step 1: Launch QB file doctor
- Download and install the latest version of the QB Tool Hub > set it up properly on your device after installation
- Open the Tool Hub > move to the Company File Issues segment
- Under there, select Run QB File Doctor > go through the on-screen guidelines properly
- As the file doctor tool is fully installed, run it to detect and fix issues with the company file
Step 2: Provide .ND and .TLG file new names
- Open your device and locate the folder that contains your company file. By default application stores company files in C:\Users\Public\Public Documents, under the Intuit or QuickBooks folder
- Look for files that share the same name as your company file but have the extensions .ND and .TLG
- Then, right-click on each .ND and .TLG file > choose Rename
- Add. OLD at the end of each file name > press Enter
Step 3: Fix the damaged folder
- Create a new folder on your C: drive > next, open the folder where the company files are currently stored
- Find the .qbw files > right tap on it > pick Copy
- Paste the copied file into the newly created folder
- Update Windows permissions as needed to allow proper sharing and access to the company file
- At last, open QBDT > access the company file from its new location
Step 4: Remove the blank spaces in the filename to correct the name format
- First, close the QB app > sign out of QuickBooks on all systems> locate > open the QB company file > select the Rename option
- Enter a new name for the company file and click Enter, making sure there are no extra spaces or special characters in the file name
- Finally, open the newly renamed company file in QB
The QuickBooks data conversion tool is used for migrating from QuickBooks Desktop to QuickBooks Online, and it also has data limitations. The dedicated blog provides additional information that you need to understand the tool better.
Conclusion
With this blog, you can resolve QuickBooks error 6000 77 on your desktop. However, go through the reasons and solutions that will help you to fix the issue. Dial +1.833.802.0002, connect with the QDM team, and work on your queries properly.