QuickBooks error 3371 is a frequent issue in QBDT that usually shows up during software activation. This error commonly shows up when you try to activate QB on a new computer using a license that has already been used on another device. It can also occur after reinstalling the app on the same computer. If the issue is not resolved in time, it may cause data related issues. QuickBooks Enterprise error code 3371 is discussed briefly below. Just take a look at the blog properly.
Key Factors Leading to Error 3371 in QuickBooks Desktop
QuickBooks error 3371 usually occurs when the file entitlementDataStore.ECML, which stores QB license and registration details, becomes damaged or corrupted. When this file cannot be read properly, QB fails to verify the license and displays the error. Apart from this, several other key factors can also cause error 3371 in the QB, which are mentioned below:
- You might be working on an outdated version of Windows and OS
- While updating or downloading the QBDT, there are connectivity issues
- Close your device while the application is still launching
- The firewall or security installed on your system may interfere with the app by altering or deleting important program files
- If you try to open a file without properly importing the QBO files or saving the data first
- Ensure you always save your work and correctly import the files before opening them
Proven Methods to Eliminate the QuickBooks Error 3371
To rectify the error, you need to first remove the files, re-register the app, and rename the files. After that, go through the methods properly:
Method 1: Remove the ECML file
- Shut down the QB app >click CTRL+ Shift + Delete keys on your keyboard to open Task Manager
- Head to the Processes tab > look for QBW32.exe > right-tap on the process > tap End Process Tree
- Tap OK > click Windows + R key to open the Run command window
- Next, type the C:\ProgramData\Intuit\Entitlement Client\v8, > click OK
- As, it access the folder, find the ecml file (EntitlementDataStore.ecml file) > hit right on it > choose the delete option
- Exit the window > now re-run the QuickBooks software > now, it will ask you to register the product again
Method 2: Rename the Entitlement data file
- In Windows XP:
- Navigate to the Start button > select the Run option
- To access the DataStore.ecml file > provide the following path: C: Documents and Settings AllUsersApplicationDataIntuitEntitlement Clientv2
- Then, hit OK to reach the folder
- As you find the ECML file, rename it to DataStore.ECML
- In Windows 7:
- Head towards the path C:/Program/Data/Intuit/EntitlementClientv*
- As you rename the Entitlement file > open the application > it will create a new file for you
- If you don't see any program data folder there than it might be hidden > go through the given steps below:
- Head to My Computer > Organizer > Folder > Search option
- Look for the Hidden Files and Folders > again open the app to verify if error has fixed
If your QuickBooks Desktop has reached the expiration date you need to visit our dedicated blog that will provide all the insiders that will help you to resolve these expiration issues.
Conclusion
In this blog we have provided the quick and best solutions to troubleshoot QuickBooks error 3371 smoothly. Moreover, if you are facing any issues while fixing this you need to dial TFN connect with the experts they will instantly fix this. The QB experts are available 24/7 to guide you,
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