Applicable Techniques to Resolve QuickBooks Error 15215

 QuickBooks payroll is a reliable service that helps in tax calculations and sending employee salaries in a timely manner. This service must be in sync with the federal tax table for precise tax calculations and withholding amounts from salaries. However, internal glitches in the software can sometimes create trouble for users while utilizing the service. QuickBooks error 15215 emerges during service updates and forces the process to stop. If you also fail to update your payroll due to this issue, keep reading further to find the conditions responsible for its occurrence and the methods to eliminate them from your PC.

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Reasons

Payroll updates in QuickBooks get terminated by this error due to the conditions mentioned below-

1. Windows isn't able to verify the Digital Signatures of the QB files.
2. The payroll update fails when QuickBooks is interrupted by other PC applications while running.
3. QuickBooks doesn't have the permissions to access the files required for the update.

Also Recommended: What is Error Code 15242 in QuickBooks Payroll?

Solutions

The following techniques will help you remove this payroll update issue from QuickBooks-

Solution 1- Try installing the Digital Signature Certificate manually

Digital Signatures are a two-way authentication measure that keeps the data secure when files are shared between two systems. QuickBooks will generate errors during the payroll update if the verification of these digital signatures fails. The payroll update process will instantly stop, and you'll see this error code on your screen. You can easily fix the issue by verifying the digital signatures manually, as shown in the steps below-

1. Use File Explorer to go to C:\Program Files\Intuit\QuickBooks.
2. Right-click on the QBW32.exe file inside the folder and tap the Properties option in the list.
3. Go to the Digital Signatures tab and single-click Intuit, Inc. in the list to highlight it.
4. Click View Certificate in the Detail window and select Install Certificate.
5. Tap Next and then Finish.
6. Reopen QuickBooks to download the payroll updates again.

If the error blocks the payroll update process again, follow the next solution.

Solution 2- Try running QuickBooks in Administrator mode

This error can also develop due to the interruption of other programs on your PC. QuickBooks processes might get blocked or face issues while integrating with PC applications to connect to the internet. QuickBooks might also face trouble running if the required system resources aren't allotted. All these issues can be fixed by providing Admin access to QuickBooks, preventing it from getting blocked by any application, and prioritizing it while acquiring the system resources. Here are the steps to execute-

1. Open File Explorer and go to the QB file folder.
2. Right-click on the QuickBooks icon inside the folder and select Properties.
3. Go to the Compatibility tab and mark the Run this program as administrator checkbox.
4. Open QuickBooks and try downloading the payroll updates.

After applying these methods, the payroll updates will not cause any issues during the download.

Conclusion

This blog explains the possible causes of QuickBooks error 15215, which blocks payroll updates in the software. You now also know the techniques that are effective in terminating this issue and making your QuickBooks flawless again.

You may also read: QuickBooks Error PS077, How to Fix it?