Top 3 Ways to Fix QuickBooks Web Connector Error QBWC1085

To facilitate communication between QuickBooks Desktop or Point of Sale (POS) and other web-based applications, Microsoft developed the QuickBooks Web Connector (QBWC), a Windows application.

But sometimes, the QuickBooks Web Connector problem QBWC1085 appears when you start Windows or the QB application.

The following messages might appear on your screen:

"QBWC1085: There was a problem with the log file. QuickBooks Web Connector will continue without the log file."

Or

"Exception Type Error: Unknown name."

If you are encountering the QuickBooks Web Connector error QBWC1085 on your screen, you are getting it. You can directly dial +1(855)-738–0359 and seek guidance from our technical experts to resolve the issue. 

What Causes the QuickBooks Web Connector QBWC1085 Error?

As you observe the problem, you have to wonder why the QB program is displaying the QuickBooks error QBWC1085. The primary factors contributing to the error are as follows.

• If the QBWCLOG.txt file is corrupted or damaged, the QB Web Connector cannot use it
• Either the Web Connector or the QuickBooks program is unable to read the QBWCLOG.txt file
• QBWC may be attempting to retrieve data from the third-party application
• If you lack the administrator user permissions for Windows OS, which are essential for executing the Web Connector, the QB Enterprise 10 error QBWC1085 will occur

Recommended Resolutions QuickBooks Web Connector Error QBWC1085

After identifying the factors causing the QBWC1085 error on your screen, you will now explore the troubleshooting procedure to eliminate it instantly. 

Solution 1: Fix QuickBooks Desktop

• First, restart your computer
• Once the machine has restarted, select the Start tab from the desktop interface
• Continue by searching for the Control Panel option or typing it into the blank search bar
• Now that the Control Panel window is shown on the screen, select Programs and Features
• Next, select the Uninstall a Program option
• However, if you are unable to locate the Programs and Features option, click on Programs and then select Programs and Features
• Then, from the list, pick the QB program and click Uninstall/Change
• Click Repair to continue after choosing the Continue option
• After selecting Next, let the tool fix the application
• Finally, select the Finish option

Solution 2: Modify the QBWCLOG.TXT File

• First, you need to shut down the application and Web Connector together
• Move to C:\ProgramData\Intuit\QBWebConnector\log
• Now, change QWCLOG.TXT to QWCLOGOLD.TXT
• After that, restart the Web Connector once
• As you will restart your system, open the QB application you need log into third third-party program

Solution 3: Include a Web Connector in the Startup Menu

• Type msconfig into the keyboard after pressing Windows + R
• After selecting the Startup tab, press OK
• In the list, now tick the QuickBooks Web Connector application
• Click Apply, then click OK
• Now restart Windows

Also read about:- What is the QuickBooks Tool Hub used for? 

Conclusion

In this concise blog, we've covered all the possible aspects that will help you resolve the QuickBooks Web Connector error QBWC1085. However, if you find yourself stuck at this error or face any issues regarding the QB application, you can dial +1(855)-738–0359 to connect with our experts. 

QuickBooks Web Connector Error QBWC1085 – Frequently Asked Questions (FAQ)

What is QuickBooks Web Connector Error QBWC1085?

• QuickBooks Web Connector Error QBWC1085 occurs when the Web Connector cannot write to its log file or fails to connect with the QuickBooks database. This error typically appears when launching QuickBooks or Windows and often reads, "QBWC1085: QuickBooks was unable to write to the log file." It prevents the Web Connector from functioning correctly and may affect integrated applications.

What causes QuickBooks error QBWC1085 to appear?

• The QBWC1085 error is caused when the Web Connector is either unable to access its log file or when the log file is corrupted. It can also happen if the QuickBooks Web Connector is trying to connect to an application that no longer exists or is improperly configured. A damaged or missing QWCLOG.TXT file is one of the most common reasons behind this issue.

How does the QBWC1085 error affect QuickBooks operations?

• Although the QBWC1085 error doesn't usually prevent you from opening QuickBooks itself, it can affect integrated third-party applications that rely on the Web Connector. You may not be able to sync data with external platforms or services, and some features like inventory, orders, or time tracking might not work properly if those apps rely on web connectivity.

Is it safe to ignore the QBWC1085 error in QuickBooks?

• It is not recommended to ignore the QBWC1085 error, especially if you use third-party applications integrated with QuickBooks. While the core QuickBooks functions may continue to work, integrations like payment processors, inventory tools, or time tracking systems may stop syncing, which can lead to bigger data issues over time.

How can I fix the QuickBooks Web Connector QBWC1085 error?

• To fix the QBWC1085 error, first close QuickBooks and the Web Connector. Navigate to the Web Connector folder on your computer and locate the QWCLOG.TXT file. Rename it to QWCLOGOLD.TXT and then restart your system. This allows the Web Connector to create a fresh log file. If integrations are not in use, you can also disable the Web Connector from the startup menu.

Do I need the QuickBooks Web Connector if I don't use third-party apps?

• If you don't use any third-party applications integrated with QuickBooks, you don't need the Web Connector. In such cases, you can safely remove it from your startup programs or uninstall it from your system. This can help eliminate the QBWC1085 error from appearing during boot-up or while opening QuickBooks.

Can the QBWC1085 error be caused by system updates?

• Yes, system updates or changes to your Windows user permissions can cause the QBWC1085 error. Updates may reset folder permissions or replace system files, leading to the Web Connector being unable to write to its log file. After a system update, it's important to check the Web Connector settings if the error appears unexpectedly.

What is the QWCLOG.TXT file and why is it important?

• The QWCLOG.TXT file is the log file used by the QuickBooks Web Connector to record data exchange and connection status between QuickBooks and third-party apps. If this file is missing, corrupt, or inaccessible, the Web Connector cannot operate correctly, leading to the QBWC1085 error. Recreating or renaming this file often resolves the issue.

Can I uninstall the Web Connector to fix the QBWC1085 error?

• Yes, if you are not using integrated web applications, you can uninstall the QuickBooks Web Connector to fix the QBWC1085 error permanently. Go to the Control Panel, choose Programs and Features, and remove the Web Connector from the list. This will stop the error from appearing each time QuickBooks or your computer starts.

What should I do if renaming the QWCLOG file doesn't fix the error?

• If renaming the QWCLOG file doesn't resolve the QBWC1085 error, ensure that the Web Connector has proper read/write permissions to the folder. Also, check if any integrated apps are causing connection failures. In some cases, reinstalling the Web Connector or repairing QuickBooks installation can help restore proper function.

Does QuickBooks Online experience the QBWC1085 error?

• No, QuickBooks Online does not use the Web Connector and therefore does not experience the QBWC1085 error. This issue is exclusive to QuickBooks Desktop users who have installed the QuickBooks Web Connector to work with external applications. If you're seeing this error, you're likely using a desktop version.

Should I contact support if the QBWC1085 error keeps returning?

• If the QBWC1085 error continues after multiple troubleshooting attempts, it is a good idea to contact QuickBooks support or consult an IT professional. Recurring errors could indicate deeper configuration issues or corrupted installation files that require advanced technical intervention to fully resolve.