QuickBooks Error PS038: Reliable Steps to Fix it Easily

The PS series error in QuickBooks is a common occurrence in the app, and QuickBooks error PS038 is no different. This error code can occur while updating the application or payroll feature and prevents users from doing so. This error can also occur for common reasons, such as invalid payroll subscriptions. If you are facing the QuickBooks error code PS038, you can use the effective steps below to fix this issue permanently.

You can easily fix QuickBooks error PS038 using the solutions below, and if the solutions are challenging or troublesome to perform, you can call us at 1.855.738.2784 to get direct assistance from our team of QB technicians.

Possible Triggers & Causes for the QuickBooks Desktop Error PS038

The following common reasons and factors can trigger the error code PS038 in QuickBooks Desktop –

1. Your QuickBooks Desktop is not installed correctly, or you have not updated the software to the latest version, causing issues when running payroll updates.
2. Your QuickBooks Payroll subscription may have expired, and the subscription status may be invalid or unverified, which may prevent users from updating the payroll function.
3. The billing details or credit card information in QuickBooks Desktop is incorrect or out of date, which can trigger the PS038 error.
4. The billing details or credit card information in QuickBooks Desktop are incorrect or out of date, which can trigger the PS038 error.

Also Recommended: What is Error Code 15223 in QuickBooks?

How to Reliably Resolve the QuickBooks Error Message PS038?

You can easily eliminate QuickBooks Payroll Update Error PS038 by using the reliable steps given below – 

Step 1 – Back up the Company File from the QB File Tab and Perform a File Validation

You can address the QB error code PS038 by attempting to back up the company file and validating the data.

1. Open QuickBooks Desktop and go to the File menu, choose the Backup Company option, and then choose the Local Backup option.
2. From the Backup window, access the Backup page and select the Options tab to select the Backup Options section.
3. Now, press Browse to save the files to an accessible location and save the backup to the local drive. After that, press Enter and re-run QB.

Step 2 – Update QuickBooks to the Latest Release and Send the Payroll Data from the Employees Tab

You must ensure that QuickBooks is updated correctly before resending the payroll data.

1. Access the Help menu by launching QuickBooks and selecting the Update QuickBooks Desktop option to go to the Update window, followed by choosing Reset Updates.
2. Click Update Now to access the latest QB updates, and once done, open the Employee menu to select the Send Us Data option to successfully send your payroll data.

Conclusion

You can follow the troubleshooting steps above to fix the QuickBooks error PS038 forever. If these solutions are not effective in resolving the update issue, you can seek professional assistance regarding the error by calling our QuickBooks support team at 1.855.738.2784. 

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