QuickBooks Subscription Has Lapsed
When performing tasks in QuickBooks, you suddenly encounter QuickBooks Subscription has lapsed, and you panic. Don't worry this blog is for you to avoid this error as this covers all the possible reasons for this issue and also the troubleshooting methods through which you can start performing your tasks again smoothly. Since QuickBooks is a subscription-based software, this error can be easily fixed.
If you need assistance when you encounter this error, please don't hesitate to contact our experts. Dial +1(855)-738–0359.
What are the Potential Reasons for QuickBooks Subscription Has Lapsed?
You may encounter the QuickBooks 'can't verify your subscription' error for multiple reasons listed below.
- The credit card details need to be updated for the subscription renewal.
- If there is any internet connection issue, then you can encounter this error while the QuickBooks subscription has lapsed.
- You may be using a discontinued version of QuickBooks.
- The Product and License information can also cause this error.
- If the QB subscription has expired and you forgot to renew, it can also cause this error to occur.
- The QBDT is not on the latest version available as per the release.
These were the causes for this error.
What are the Tricks to Fix QuickBooks Subscription Has Lapsed?
After understanding the reasons for this error, let's learn about the troubleshooting methods for this error.
Solution 1: Update the Billing Details
- Sign in to CAMPS as an admin.
- Under the Product and Services tab, choose QuickBooks Desktop.
- Head over to Billing Information and then tap Edit.
- Update the payment information and save the changes.
- Now, open QuickBooks Desktop and go to the Help tab.
- Under the help drop-down window, choose Manage My License option.
- Click on the Sync License Data online option.
Solution 2: Update QBDT
- Log off the Company File and then exit the QuickBooks application.
- Run QB as an admin by right-clicking on the QuickBooks icon.
- Go to the Help tab.
- Choose the Update QuickBooks Desktop option.
- Under the Options tab, select the "Mark All" option and click the "Save" option.
- Tap the "Update Now" option and select "Reset Update."
- Click the Get Updates option.
- Restart your system once the update is complete.
Solution 3: Restore the Product File and License
- Access the File Explorer in My Computer option.
- Head over to C drive and follow the path Program Data > Intuit > Entitlement Client > v8 or v6.
- Look for the EntitlementDataStore.ecml file.
- Choose the Yes option.
- Access the QBDT and provide the license information and product keys.
Step 4: Disable the Firewall and Antivirus Software Settings
To disable the firewall and antivirus for QuickBooks, follow the below-mentioned steps.
- Head to the bottom-right on the desktop and find the antivirus icon.
- Right-click on it and disable it to run the QuickBooks operations effortlessly.
Conclusion
In this blog, we have discussed the issue with the QuickBooks subscription lapsed in your desktop version. Moreover, we have listed the reasons for this error and how it causes trouble to your work. Additionally, we have also written the troubleshooting methods for this error and how you can start working properly again.
If you still need any help with the subscription error, don't hesitate to get free consultation from our experts at +1(855)-738–0359.
QuickBooks Subscription Has Lapsed – Your Top Questions Answered
What does it mean when QuickBooks says your subscription has lapsed?
- When QuickBooks displays a message that your subscription has lapsed, it means that your payment for the subscription did not go through, or the renewal was unsuccessful. As a result, your access to the services and updates included with your QuickBooks plan may be restricted or entirely blocked.
Why is QuickBooks locking me out due to a lapsed subscription?
- QuickBooks locks users out to ensure that only active, paying subscribers continue receiving service. A lapsed subscription disables features like payroll, updates, cloud backups, or even access to company files, depending on your plan and product type.
How can I reactivate a lapsed QuickBooks subscription?
- To reactivate your subscription, sign in to your Intuit account and go to the "Billing & Subscription" section. From there, you can update payment information, resolve any outstanding dues, and follow prompts to restore your service. Once payment is confirmed, your subscription should resume within minutes.
Will I lose my data if my QuickBooks subscription has expired?
- No, QuickBooks does not delete your company file or accounting data immediately after the subscription ends. Your data remains safe on your system or cloud backup, but you won't be able to access or edit it until the subscription is reactivated.
Can I still open QuickBooks if the subscription is no longer active?
- In most cases, QuickBooks will open but with limited functionality. You may receive prompts about subscription renewal and be restricted from entering new transactions, processing payroll, or generating reports until the subscription is renewed.
Does QuickBooks offer a grace period after the subscription ends?
- QuickBooks sometimes offers a short grace period where you can still access limited services or renew without data interruption. However, the duration and availability of this grace period vary based on the product type and region, so it's best to act quickly to avoid disruption.
How do I check the status of my QuickBooks subscription?
- To verify your subscription status, log in to your Intuit account and visit the product or subscription section. There, you will see the current billing status, payment history, renewal date, and whether your subscription is active, suspended, or expired.
What happens to QuickBooks Payroll when my subscription lapses?
- If your QuickBooks Payroll subscription lapses, all payroll features will be temporarily disabled. This includes the ability to run payroll, pay employees, e-file tax forms, and access previous payroll records until your subscription is renewed and confirmed.
Why didn't I receive a notice before my subscription expired?
- Sometimes subscription reminder emails may go to your spam folder or may not reach you due to outdated contact information. It's important to ensure that your Intuit account has the latest email address and mobile number to receive renewal alerts or billing reminders.
Can expired subscriptions cause QuickBooks to show license errors?
- Yes, if the subscription tied to your QuickBooks license is not active, the software may display license validation errors or fail to launch properly. Reactivating the subscription usually resolves these license issues and restores full access.
What if my subscription lapsed due to a declined payment?
- If your subscription lapsed because of a failed or declined payment, you can resolve the issue by updating your billing information through your Intuit account. Once the payment is processed successfully, your QuickBooks services will automatically resume.
Can I use QuickBooks in read-only mode if my subscription has expired?
- In some cases, QuickBooks may allow you to view existing data in read-only mode, especially if your product version supports local file access. However, editing, adding entries, or syncing with services like payroll or bank feeds may be disabled until renewal.
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